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Avaya Workforce Engagement Support Certified Sample Questions:
1. After a successful installation, what is the only page accessible from the Avaya Workforce Engagement administrative pages?
A) Alarm Status
B) Server Roles
C) General Settings
D) Licensing Management
2. When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)
A) Customer Environment.
B) Archive
C) Recorder
D) RIS (Recorder Integration Service).
E) Storage
3. Which two statements about Enterprise Manager (EM) features are true? (Choose two)
A) User access is through the system Management desktop applications
B) It allows application-level functionality configuration
C) It eliminates duplicate configuration if shares data
D) It is browser-based interface
4. Which utility is designed to Verify that the framework server has passed the prerequisite check and is ready to install?
A) Avaya WTF Preinstall Utility
B) Audit Test
C) SR Validator
D) WFO setup.exe
5. When setting up voice recording,whichstatement describes the purpose of member groups?
A) It specifies the actual extensions in use in your system, and associates them with the data source
B) It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
C) It enables the translation of recorded events from third-Paty systems
D) It maps employees to extensions and data sources
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,C,D | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: B |

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