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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) Ns3033211234
B) NCID3033211234
C) Nss3033211234
D) NCLI3033211234

2. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)

A) IP500v2 with redundant processor
B) Preferred Edition - Messaging at both locations
C) IP Phones with backup call server
D) IP Office Resiliency License

3. Which three choices must be verified as part of a site survey? (Choose three.)

A) network readiness and capacity to support VoIP
B) existing call volumes, service providers, and costs
C) corporate strategy for disaster recovery
D) infrastructure, cabling, and environmental
E) servers, OS, desktop applications, firewalls, and routers

4. Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)

A) VMPro ports are not over-subscribed.
B) Trunk ports are not over-subscribed.
C) Calls are not tromboned.
D) ACD routes are not compromised.
E) VCM resources are not over-subscribed.

5. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 6U
B) 8U
C) 12U
D) 2U

Solutions: