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Cisco 642-447 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Endpoint and User Configuration | 25% | - Phone templates, softkey templates, and button templates - Auto-registration and Bulk Administration Tool (BAT) - User configuration and LDAP integration - Device pools, regions, locations, and media resources |
| Security and Maintenance | 10% | - Signaling and media encryption - Security profiles and device authentication - Basic monitoring and service health checks |
| Media Resources and Features | 15% | - MeetMe and ad-hoc conferencing - Music on Hold (MoH) configuration - Media Resource Groups (MRG) and MRGL - CUCM features: Call Forward, Transfer, Hold, Mobility |
| Dial Plan and Call Routing | 30% | - Partitions and Calling Search Spaces (CSS) - Gateway configuration (MGCP, H.323, SIP) - Digit analysis and digit manipulation - Route patterns, route lists, and route groups - Toll fraud prevention and calling privileges |
| Cisco Unified Communications Manager Architecture | 20% | - Service activation and management - CUCM cluster architecture and redundancy - Required network services: DHCP, TFTP, DNS, NTP - Initial system setup and configuration |
Cisco Implementing Cisco Unified Communications Manager, Part 1 v8.0 (CIPT1 v8.0) Sample Questions:
1. A phone has a device CSS that includes the partitions phones and PSTN. This provides access for all internal phones and external calls. The first line on this phone has a CSS that includes the partitions phones, 911, and local. If a call is placed to a long-distance number, will the call be completed and why or why not?
A) No, because when there is a CSS on both the line and the device, the line CSS takes precedence.
B) No, because the CSS on the line does not include the partition for long-distance.
C) Yes, because the call will use the device CSS.
D) Yes, because the line CSS also includes the <None> partition and this will be used to match the long-distance call.
2. Which step is the first to add an extra speed dial to your Cisco IP Phone?
A) Configure the default softkey template to have an additional speed dial.
B) Configure the default phone button template to have an additional speed dial.
C) Create a softkey template with an additional speed dial.
D) Create a new phone button template with an additional speed dial.
3. What is the maximum number of call processing servers supported in a single cluster?
A) 20
B) 10
C) 24
D) 8
E) 12
F) 5
4. Which two are requirements for configuring a gatekeeper-controlled intercluster trunk? (Choose two.)
A) The Cisco Unified CallManager group in the assigned device pool will determine which Cisco Unified CallManager systems register with the gatekeeper.
B) RSVP must be enabled to provide CAC between clusters.
C) The gatekeeper must be defined in Cisco Unified CallManager before the intercluster trunk is added
D) The assigned name must be unique within the cluster.
5. Refer to the Exhibit.
Cisco 642-447 Exam
A Cisco Unified Communications Manager group is configured with the subscriber (10.1.5.3) listed first and the publisher (10.1.5.2) listed second. Which Cisco Unified Communications Manager is used for incoming calls through an MGCP gateway?
A) the publisher
B) the subscriber
C) both the publisher and subscriber in a round-robin format
D) the first server listed in the Cisco Unified Communication Manager group list
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C,D | Question # 5 Answer: A |

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