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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Quotations and Order Management | - Order management basics - Sales quote processing |
| Topic 2: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 3: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 4: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 5: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 6: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 7: Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
| Topic 8: Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
A) Create a sales target plan with unique key combination of sales unit and horizon.
B) Maintain multiple active versions of the sales target plan at the same time.
C) Select the planning dimensions and master data.
D) Maintain multiple curruncies in the sales target plan.
2. What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:
A) ID Mapping
B) Number ranges for business objects
C) Code List Mapping
D) Migration Templates
3. What options do you have when you create an activity plan?
There are 2 correct answers to this question.
Response:
A) Define if tasks are mandatory.
B) Create follow-up quotes, orders, and opportunities.
C) Add product feedback.
D) Include tasks with notes and attachments.
4. Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A) Update the business configuration.
B) Request new tenants.
C) Update fine tuning.
D) Apply SDK solution.
5. Based on which opportunity attributes can you create a sales forecast?
There are 2 correct answers to this question.
Response:
A) Total Contract Value
B) Expected Revenue
C) Weighted Revenue
D) Negotiated Value
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C | Question # 3 Answer: A,D | Question # 4 Answer: B,D | Question # 5 Answer: B,D |
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