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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Product and Pricing | 8%-12% | - Pricing components configuration - Internal and external pricing determination - Trigger pricing in sales documents |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Data Migration and Integration | >12% | - Troubleshooting migration issues - Pre-packaged integration scenarios - Data migration templates and workbench |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
- A. URL mashup
- B. Data mashup
- C. HTML mashup
- D. Custom mashup
Correct Answer: A 🗳️
How can you give a business user access to a work center view?
There are 2 correct answers to this question.
Response:
- A. Assign the business user to the territory structure.
- B. Copy the access rights from a business user who already has access to the work center view
- C. Create a business role that has access to the work center view and assign it to the business user.
- D. Use business scoping to activate the work center containing the view
Correct Answer: B,D 🗳️
What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
- A. Select an image option when you print the form.
- B. Configure the fine tuning activity.
- C. Activate the scoping element
- D. Add printing as a predefined task in Activity Plans.
Correct Answer: C 🗳️
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Define the organizational structure
- B. Set up scoping and fine tuning
- C. Define the business roles
- D. Define the territory structure
Correct Answer: A,B 🗳️
What can you use to control user privileges in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Code list restrictions
- B. Business configuration
- C. Organizational Structure
- D. Business Role
- E. Page layout
Correct Answer: A,D,E 🗳️
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