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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Live Tracking and Advanced Features | 15% | - Integration and best practices - Real-time location tracking - Salesforce Maps Advanced capabilities |
| Topic 2: Territory Planning | 20% | - Territory alignment and assignment - Workload balancing and analysis - Dataset creation and boundaries |
| Topic 3: Route Planning and Optimization | 20% | - Advanced route optimization - Basic route creation - Mobile sync and field execution |
| Topic 4: Implementation Strategy and Design | 20% | - Gather business requirements - Solution architecture design - License and permission planning |
| Topic 5: Core Configuration | 25% | - User access and security settings - Geocoding setup and maintenance - Marker layers and data visualization |
Salesforce Maps Accredited Professional Sample Questions:
Question 1
The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?
A. Filters and Spelling
B. The end date of the visit plan is in the past
C. There are too many customers assigned to the user
D. Users are part of more than one visit plan and both overlap
E. Customers are not within the driving range of the user
Question 2
A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?
A. Salesforce Maps Auto Assignment must be enabled in order to see this publishing option
B. Users cannot publish to Maps unless the alignment is approved
C. The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration
D. A minimum of 10 territories is needed in order to publish to Maps
Question 3
An account executive from Alpine Energy is covering a large territory using Salesforce Maps. There have been constant address changes to their accounts in the past which required them to manually clear the coordinates so that Maps will generate new latitude and longitude values. How can this process be automated?
A. Utilize a Salesforce automation tool to automatically clear a record's latitude and longitude values when the address is changed
B. Configure Auto Assignment rules to automatically assign new coordinates when an address changes
C. Utilize the "auto update address" feature in Salesforce Maps
D. After plotting a Marker Layer, click the "Use Suggested Address" button to update the latitude and longitude values.
Question 4
Which feature would require purchasing Salesforce Maps Advanced7
A. Automatic route re-optimization
B. Mobile access
C. Auto-assign leads based on location
D. View premium data layers
Question 5
Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?
A. Create a Salesforce report for Accounts with Maps Live Event Association records.
B. Plot a Live Layer and generate tracking history
C. Access the Maps Live Stop Associations page
D. Create a Salesforce report based on Maps Live Events
Solutions:
| Question 1 Answer: A,B,E | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A,B |

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