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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Execution | 36% | - In-store process management
|
| Integrations | 6% | - System connectivity
|
| Platform | 10% | - Core platform configuration
|
| Data Setup | 36% | - Security and access
|
| Analytics | 6% | - Reporting and KPIs
|
| Visit Planning | 6% | - Territory and route management
|
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which three Survey invitations are displayed in the In-Store Survey task during a visit?
A) Survey invitations associated with the Store Primary Contact
B) All Survey invitations targeted to a contact or user
C) Survey invitations associated with the Retail Store
D) All open Survey invitations
E) Survey invitations associated with the visit
2. ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
A) Advertising Sales Management
B) Enterprise Sales Management
C) Mobile Subscription Management
D) Subscriber Lifecycle Management
3. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?
A) Enterprise Product Catalog
B) OmniStudio
C) Order Management
D) Configure Price Quote
4. Universal Containers (UC) is rolling out a new offer, which must be fulfilled using Industries Order Management. During fulfillment, the orchestration must integrate with the provisioning system, which accepts a different payload for activation and deactivation of the service.
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?
A) Create one Orchestration Plan Definition with two Orchestration item definitions having mutually exclusive conditions on the product action. Configure Scenario to include both Add and Disconnect actions.
B) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Set conditions on Orchestration items based on product action.
C) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with the Deactivation Orchestration item. Configure one scenario to map Activation to Add action and Deactivation to Disconnect action.
D) Create two Orchestration Plan Definitions, one having the Activation Orchestration item and the other with Deactivation Orchestration item. Configure scenarios to map Activation to Add action and Deactivation to Delete action.
5. A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?
A) Using the versioning feature and comparing the prices for the versioned product after having enabled the feature
B) Using EPC project feature checking the changes done for the defaulted project after having enabled the feature
C) Creating a new custom field on Price List Entry and populating it with a trigger that was created before changing the price
D) Using Price List Entry History checking the changes done after having enabled Track Field History on Price List Entry object
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |

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