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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Routing, queuing, and call handling - Avaya Aura Contact Center overview |
| Solution Selling and Customer Engagement | 10% | - Value proposition and ROI analysis - Customer requirement analysis - Solution recommendation and positioning |
| Deployment and Management | 25% | - Administration, maintenance, and licensing - Solution design and sizing - Security, compliance, and troubleshooting - Virtualization and survivability |
| Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Benefits and business value - Avaya portfolio and product offerings |
| Unified Communications and Collaboration (UC&C) | 25% | - Integration with third-party applications - UC&C architecture and components - Avaya Equinox and Aura solutions - Collaboration tools and endpoints |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
Question 1
The capacity of the Elite 6000 series MCU is measured in or based on 1080p/30 resolution call consuming one port. Although the MCU supports call sizes or resolutions that can change dynamically, the typical or average call size can help the Sales Engineer or the designer decide if, and when it provides benefit to increase the capacity two times.
Using the additional license option, how many 720p/30 ports will the Elite 6140 MCU support?
A. 20 ports
B. 80 ports
C. 40 ports
D. 10 ports
Question 2
Customers have varying degrees of experience and success with videoconferencing. When proposing video endpoints, selecting the endpoint that will address the issue they have witnessed or potential issues they have heard or read about is essential. the xT5000 addresses many of the common customer issues.
From the XT5000 Feature drop-down list, match the customer issue with the Avaya IX Room System xT5000 feature that addresses or resolves the issue. (Use each feature only once.)
Question 3
Which statement describes one of the features or options of the xt Executive 240?
With two screens it supports one for PC monitor and one for XTE display.
A. Embedded multi-party conferencing requires and optional license
B. It supports both the MCU9/SMB9 and MCU4/SMB4 options
C. It supports the addition of a second or third HDMI screen
D. Presentation or content resolution of 1080p requires an optional license
Question 4
You are having a discussion with your customer about survivability. At a branch that has only SIP devices they have deployed a survivable remote Communication Manager and Session Manager on Appliance Virtualization Platform. The customer wants to know what happens when the connection to the Avaya aura core is down.
What are two things you can tell the customer? (Choose two.)
A. SIP telephones fail-over to the Survivable Remote Session Manager.
B. The Survivable Remote Communication Manager provides feature functionality
C. SIP telephones fail-over to the Core Session Manager.
D. Local SIP device cache provides feature functionality
E. The Core Communication Manager provides feature functionality
Question 5
Avaya Equinox supports several options for corporate directory access.
What describes these options?
A. CES Corporate Directory Search for Mac/Windows platforms, ActiveSync for mobile platforms only, LD AP for mobile platforms only, and AADS Corporate Directory Search for all platforms
B. CES Corporate Directory Search for all platforms, ActiveSync for mobile platforms only, LD AP for Mac/Windows platforms, and AADS Corporate Directory mobile platforms only
C. CES Corporate Directory Search for mobile platforms only, ActiveSync for mobile platforms only, LD AP for Mac/Windows platforms and AADS Corporate Directory Search for all platforms
D. CES Corporate Directory Search for mobile platforms only, ActiveSync for Mac/Windows platforms, LD AP for mobile platforms only, and AADS Corporate Directory Search for all platforms
Solutions:
| Question 1 Answer: B | Question 2 Answer: Only visible for members | Question 3 Answer: B | Question 4 Answer: A,B | Question 5 Answer: C |

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