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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager | 25-30% | - System administration tasks - Call routing and translation - Station and line administration - Communication Manager architecture - Feature management and configuration - System parameters and defaults |
| Topic 2: Avaya Aura Session Manager | 20-25% | - Entity and adaptation module configuration - Session Manager architecture - Session routing and dial patterns - SIP routing and policy management - SIP entities and connections |
| Topic 3: Messaging and Media Services | 10-15% | - Messaging configuration - Avaya Aura Messaging overview - Audio and video integration - Media Server components |
| Topic 4: Troubleshooting and Support | 10-15% | - Performance troubleshooting - Common issues and resolution - Connectivity verification - System monitoring - Log analysis and diagnostics |
| Topic 5: Avaya Aura Architecture and Platform Overview | 10-15% | - Platform positioning and integration - Core element relationships - Avaya Aura Architecture components - System Manager role and functionality |
| Topic 6: Avaya Aura System Manager | 15-20% | - Certificate management - Inventory management - System Manager functions - Software and maintenance management - User and element management |
Avaya Aura Core Components Support Sample Questions:
Session Manager uses five unique certificates for TLS connections. What are the two most important certificates in communicating with other devices/entities? (Choose two.)
- A. WebSphere
- B. Sal Agent certificates
- C. HTTPS certificates
- D. Management certificates
- E. SIP certificates
Correct Answer: D,E 🗳️
Which two statements regarding Full and Half call model processing are true? (Choose two.)
- A. Avaya Aura Session Manager (SM) always performs Half call model processing.
- B. Avaya Aura Session Manager (SM) always performs Full call model processing.
- C. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Correct Answer: A,C 🗳️
In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?
- A. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.
- B. System Manager; It is requesting the call log history from Communication Manager.
- C. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
- D. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
Correct Answer: C 🗳️
During installation, through the exchange of security certificates, between which three does the Trust Management Service establish trust? (Choose three.)
- A. System Manager
- B. Communication Manager
- C. Identity Management
- D. Certificate Authority
- E. Session Manager
Correct Answer: A,D,E 🗳️
Which two statements are true regarding Full and Half call model processing? (Choose two.)
- A. Avaya Aura Session Manager (SM) always performs Half call model processing.
- B. Avaya Aura Session Manager (SM) always performs Full call model processing.
- C. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- D. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
Correct Answer: A,C 🗳️
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