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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.

A) Agent Desktop
B) Avaya IX TM Meetings
C) Avaya IX TM Workspaces browser
D) Avaya IX TM Workplace

2. A customer is looking for 30 endpoints to use in a busy contact center that is tightly integrated with the line of business.
Which of these endpoints would you recommend?

A) J179
B) K155
C) K165
D) J139
E) J129

3. A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?

A) Select Edition
B) Server Edition
C) Basic Edition
D) Preferred Edition
E) Essential Edition

4. A potential customer in the Logistics market is looking for a communication solution sized for distribution centers, with endpoints suitable for use at shared workstations in a warehouse.
Which of the following products will satisfy that need? (Select two.)

A) Avaya IX Conference Phones
B) Avaya J139 desk phones
C) Avaya Aura
D) Avaya Web RTC soft clients
E) Avaya IP Office TM

Solutions: