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Apple 9L0-403 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Group Management | - Security and password management - Creating and managing user accounts |
| Topic 2: Troubleshooting and Maintenance | - Troubleshooting tools and techniques - Startup modes and repair procedures |
| Topic 3: System Installation and Configuration | - Configuring system preferences and setup - Installing and updating Mac OS X 10.6 |
| Topic 4: File Systems and Storage | - File system structure and permissions - Disk Utility and repair tools |
| Topic 5: Networking and Services | - AFP/SMB file sharing setup - Network configuration |
Apple Mac OS X Support Essentials 10.6 Sample Questions:
Question 1
Which statement describes characteristics of starting up a Mac OS X v10.6 computer in Safe Boot?
A. To increase data security, local volumes are mounted with read-only privileges assigned to all standard users.
B. To simplify troubleshooting, non-core components of the operating system do not load.
C. To prevent user access to sensitive system files, Simple Finder loads instead of the standard Finder.
D. To increase data security, Firewall and Sharing settings are modified to enable only the minimum set of protocols.
Question 2
How do you reset the Mac OS X v10.6 printing system?
A. Open System Preferences, Option-click the Print & Fax preferences icon, and click Reset in the dialog that appears.
B. Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
C. Control-click in the Printers list of the Print & Fax preferences, then choose Reset printing system.
D. Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
Question 3
Which of these Network Utility modules can you use to determine whether a host at
10.37.129.2 on your LAN is responsive?
A. Ping
B. Finger
C. Lookup
D. Whois
Question 4
Where do most applications store their preferences in Mac OS X v10.6?
A. In a preferences database in the /Library/ folder
B. In .DS_Store files, at the root level of each ~/ folder
C. In individual files in each ~/Library/Preferences/ folder
D. In a preferences database in each ~/Library/ folder
Question 5
Review the screenshots of the My Account pane of Accounts preferences, and a Finder window, and then answer the question below.
A Mac OS X v10.6 computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset the password?
A. Log in as Bill Sykes using the root password, then reset Bill Sykes' password from Accounts preferences.
B. Restart the computer from the Mac OS X Install DVD, then open Reset Password from the Utilities menu, and reset Bill Sykes' password.
C. Log in as Samuel Pickwick, open Directory preferences and enable the root user, then authenticate as the root user in Accounts preferences, and reset Bill Sykes' password.
D. Log in as Samuel Pickwick, then open Reset Password from the Utilities folder, and reset Bill Sykes' password.
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: B |

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