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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Hardware and Devices | - Printers and imaging devices - Mobile devices and accessories - PC components and peripherals |
| Operating Systems | - Windows operating system features and tools - Command-line tools and utilities - System configuration and maintenance |
| Networking | - Basic network troubleshooting - Wireless networking and configuration - Network types and protocols |
| Operational Procedures | - Documentation and change management - Safety procedures and environmental controls - Professionalism and communication |
| Troubleshooting and Problem Resolution | - Hardware troubleshooting methodology - Common system and device issues - Software troubleshooting techniques |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?
- A. Fuser assembly
- B. Pickup assembly
- C. Separation pads
- D. Corona wire
Correct Answer: A 🗳️
Which of the following can preserve permissions when copying files from one volume to another? (Select TWO).
- A. SFC
- B. Copy
- C. DISKPART
- D. XCOPY
- E. Robocopy
Correct Answer: D,E 🗳️
When a PC boots, the operating system reports the incorrect day and year for a few minutes before it eventually displays the correct time. Which of the following should the technician do to fix this issue?
- A. Set the date and time manually in the BIOS
- B. Change the PC to use NTP for time synchronization
- C. Open the PC and replace the CMOS battery
- D. Change the time zone from UTC to the correct time zone
Correct Answer: C 🗳️
A technician needs to sanitize a hard drive for reuse. Which of the following would be the EASIEST for the technician to perform?
- A. Low level format
- B. Overwrite
- C. Degaussing
- D. Destroy hard drive
Correct Answer: B 🗳️
When configuring user accounts, which of the following should a technician perform?
- A. Assign the maximum required access to the users
- B. Make all users local administrators
- C. Assign the minimum required access to the users
- D. Make all users standard users
Correct Answer: C 🗳️
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