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HP Selling HP BSM Solutions Sample Questions:

1. What are the primary key differentiators for BSM 9.1 that set HP apart from its competitors? (Select two.)

A) Business Process Monitoring (BPM)
B) Heads-up Display Monitoring (HUDM)
C) Run-time Service Model (RTSM)
D) Key Performance Indicators (KPI)
E) Service Intelligence Suite (SI)

2. Which question is best used to qualify a Systems Management opportunity?

A) How often do customers complain about an application response time?
B) Are you looking to adapt to new initiatives like Cloud Computing?
C) How often does one team work on a problem and then realize another team worked on the same issue?
D) How do you handle Quality Assurance test management?

3. Which discovery question would you ask to an IT executive to uncover a potential Application Performance Management pain point?

A) What percentage of your IT budget goes toward managing the infrastructure versus innovation?
B) Have you experienced customer satisfaction issues for accessing your applications?
C) How often do you update application revisions across your network?
D) Do you have the ability to integrate fault, availability, performance, and configuration management?

4. Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A) end-to-end business process monitoring
B) real user monitoring
C) reduced costs through tool consolidation
D) business process testing and reporting
E) cross-domain event tracking and management capability

5. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) improving operations through greater system visibility
B) lowering costs around improved team efficiency
C) saving time and money via an automated time tracking application
D) reducing data center power consumption
E) tracking quality errors in application testing

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