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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

1. What is the Channel Service Network?

A) a support website for authorized support personnel
B) a website where customers can locate customer self-repair (CSR) components
C) an internal HP website that provides service information
D) a website that allows product warranty registration

2. What do you need to remember about thermal grease after replacing an AMD processor?

A) If the heatsink and the CPU show no signs of wear, you do not need thermal grease.
B) You should clean theCPU and heat sinkandcarefullyapply the entire syringe of greasein an even layer.
C) Currently shipping AMD CPUs do not need thermal grease.
D) You should clean the CPU and heat sink and apply50% of thegreasein the syringeevenly over the processor.

3. Which HP product for post-warranty support is available to HP customers?

A) Help Pack Services
B) Service Pack Option
C) Care Pack Services
D) Assistant Services

4. Which technology does the monitor need to support to play a Blu-ray movie through a DVI connection?

A) VGA
B) DVI-I
C) DVI-D
D) HDCP

5. An HP computer might display a microcode error after you replace which component?

A) system board
B) CMOS battery
C) hard drive
D) memory

Solutions: