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IBM 000-N52 Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Configuration- User management
  • 1. Account provisioning and roles
    • 2. Access control and permissions
      - System configuration
      • 1. Tenant setup and customization
        • 2. Service configuration options
          Topic 2: IBM SmartCloud for Social Business Overview- Core capabilities
          • 1. Collaboration and social networking features
            • 2. Email and messaging services
              - Platform architecture and services
              • 1. Overview of SmartCloud for Social Business components
                • 2. Cloud-based collaboration services structure
                  Topic 3: Integration and Security- Security and compliance
                  • 1. Authentication mechanisms
                    • 2. Data protection and governance
                      - Integration with enterprise systems
                      • 1. Directory services integration
                        • 2. API and connectivity options
                          Topic 4: Support and Operations- Service management
                          • 1. Monitoring and troubleshooting
                            • 2. Support processes and escalation
                              - Deployment and maintenance
                              • 1. System updates and maintenance
                                • 2. Service deployment lifecycle

                                  IBM SmartCloud for Social Business Technical Mastery Test v4 Sample Questions:

                                  1. Under the Files section, what are the different views by which files are categorized?

                                  A) Pinned Files, All Files, Private Files, Public Files, Community Files
                                  B) Pinned Files, My Files, Shared With Me, Shared By Me, Community Files
                                  C) All Files, My Files, Shared Files, Community Files, Group Files
                                  D) Group Files, Community Files, Private Files, Shared Files


                                  2. What tools are available to potential developers to assist with API development?

                                  A) API Explorer and Code Generator
                                  B) API Explorer, SBTK Sample Application and Social Business Playground
                                  C) API Explorer only
                                  D) API Explorer, Code Generator, SBTK Sample Application and Social Business Playground


                                  3. Which of the following is NOT a valid password reset option an administrator can enable?

                                  A) Display custom message
                                  B) Allow users to reset password based on answer to security question
                                  C) Provide phone number to call support
                                  D) Provide option for user to send notification requesting assistance


                                  4. Tom has created an Activity within SmartCloud for Social Business and he wants to allow access to it. Which of the following statement is TRUE about Activity access for SmartCloud for Social Business?

                                  A) Tom can only allow people internal to his organization to become members of his Activity.
                                  B) Tom can allow people external to his organization to become members of his Activity.
                                  C) There is nothing Tom can do because only owners/authors can access his Activity.
                                  D) Tom can only allow people that are members of his community to access his Activity.


                                  5. Isabella is interested in instant messaging, activity management, networking and file sharing but has no need for meetings. Which SmartCloud for Social Business component best fits her criteria?

                                  A) SmartCloud Connections
                                  B) SmartCloud Activities
                                  C) SmartCloud Engage
                                  D) SmartCloud Communities


                                  Solutions:

                                  Question # 1
                                  Answer: B
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: A

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