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IBM P6040-009 Exam Syllabus Topics:

SectionObjectives
Topic 1: SurePOS 300 Hardware Architecture- Processor and system performance specifications
- Storage and hardware configurations
Topic 2: System Maintenance and Service Procedures- Ventilation and hardware cleaning requirements
- Installation and service documentation usage
Topic 3: Software and System Management- System diagnostics and software installation prerequisites
- IBM management tools and updates distribution
Topic 4: Peripheral and POS Device Integration- System connectivity and peripheral compatibility
- Supported input/output devices (keyboard, display, printer, cash drawer)
Topic 5: General IBM Retail Store Solutions Knowledge- Basic retail POS system operation concepts
- Product documentation and announcement materials

IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

Which three services does TechLine (formerly called PartnerLine) offer?

  • A. Product positioning information
  • B. Locating Retail Store Solutions marketing and sales information via the Internet
  • C. Financing assistance
  • D. On-site installation and set up assistance
  • E. Configuration assistance
  • F. Placing orders
Answer: A,B,E

What is the first logical step in determining the source of the problem when the Power LED is not lit?

  • A. Replace the power supply
  • B. Verify that the outlet has power
  • C. Verify that the power cord is plugged in
  • D. Replace the power cord
Answer: C

Which two products are recommended for cleaning the exterior of the SurePOS 300 Models 330 and 33H?

  • A. Any mild household cleaner, like 409.
  • B. Mild detergent used for hand washing dishes
  • C. Solvents containing a low percentage of petroleum-based ingredients
  • D. Isopropyl alcohol
  • E. Glass cleaner without amonia
Answer: B,D

The IBM Remote Management Agent solution provides an in-store and remote systems management solution
which can help mid-sized retailers manage their systems. Which two items best describe the capabilities of IBM
Remote Management Agent?

  • A. Meet store up-time objectives
  • B. Report cashier/operator errors
  • C. Develop new software applications
  • D. Deploy new technologies quickly
  • E. Report application error rates
Answer: A,D

Which two of the following items are standard features of the SurePOS 300 Models 330 and 33H?

  • A. 512 MB of RAM
  • B. CD-ROM drive
  • C. Audio and microphone ports
  • D. One full size PCI adpater slot
  • E. 10/100 Ethernet port
Answer: C,E

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