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Microsoft Dynamics 365 for Sales Exam Certification Details:

Schedule ExamPearson VUE
Duration120 mins
Exam CodeMB2-717
Passing Score700 / 1000
Exam Price$165 (USD)
Sample QuestionsMicrosoft Dynamics 365 for Sales Sample Questions
Exam NameMicrosoft Certified Solutions Expert (MCSE) - Business Applications
Books / Training81055: Relationship Management in Microsoft Dynamics 365 for Sales
81056: Sales Management in Microsoft Dynamics 365
81066: Introduction to Microsoft Dynamics 365
Number of Questions45-55

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Microsoft Dynamics 365 for Sales MB2-717 Exam which is related to Microsoft Specialist Certification. This MB2-717 exam validates the ability to create and maintain a current customer base organizational structure manage the sales process from lead generation through quote, order and invoice creation. It also tests your ability to identify and define the functional areas of Dynamic 365 sales and analyze individual and organizational progress by creating goals hierarchies. Sales Managers, Project Managers, Sales and Marketing Professionals usually hold or pursue this certification and you can expect the same job roles after completion of this certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

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Microsoft MB2-717 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales reporting and analytics- Reports and dashboards
  • 1. Standard reports
    • 2. Dashboards configuration
      Topic 2: Manage customer data- Accounts and contacts
      • 1. Customer records management
        • 2. Data quality and duplicate detection
          Topic 3: Customize Dynamics 365 for Sales- Product catalog and pricing
          • 1. Price lists and discounts
            • 2. Product families and bundles
              - System customization
              • 1. Business rules and workflows
                • 2. Forms and views customization
                  Topic 4: Manage sales processes- Lead and opportunity management
                  • 1. Opportunity lifecycle
                    • 2. Lead qualification
                      - Sales pipeline management
                      • 1. Forecasting
                        • 2. Sales stages
                          Topic 5: Configure Dynamics 365 for Sales- System configuration and settings
                          • 1. Sales territories configuration
                            • 2. Organization settings
                              - Security and access control
                              • 1. Business units and teams
                                • 2. Security roles

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