Aim of the Certificate Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to
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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
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Questions in the exam are based on official training material provided by Oracle over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, candidates should complete the following training courses before appearing for the certification exam.
Candidates should complete the below-mentioned pieces of training for the proper understanding of content and topics. On successful completion of the training, the candidate will get the exam voucher for the certification exam.
There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from the ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner.
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Questions in the certification examination are based on the real-world scenarios and cater to the real-time problems implementation difficulties, hence along with all the training material and tutorial it is of utmost importance for the candidate to possess practical knowledge and experience of working in the field of Oracle Utilities Customer Cloud Technology.
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Administration | - User roles and access control - Audit and system monitoring |
| Oracle Utilities Customer Cloud Service Overview | - Core business processes and workflows - Solution architecture and key components |
| Customer and Account Management | - Customer lifecycle management - Account structures and relationships |
| Billing and Revenue Processes | - Revenue management and adjustments - Billing configuration and execution |
| Integration and Extensions | - API usage and data exchange - Integration with external systems |
| Implementation and Configuration | - Initial setup and environment configuration - Configuration of customer data and service objects |
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