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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Setup | - Initial system configuration
|
| Topic 2: Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Topic 3: Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Topic 4: Integration and Extensibility | - Integration with Oracle CX applications
|
| Topic 5: Reporting and Analytics | - Knowledge usage analytics
|
| Topic 6: Search and User Experience | - Knowledge search configuration
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
What arethe standard status types for answers?
- A. Public, Proposed
- B. Published, Proposed
- C. Private, Published, Proposed, Review
- D. Private, Public
Correct Answer: D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Which action can be performed on published reports?
- A. modify report permissions
- B. enable drill-down links for report levels
- C. add page breaks
- D. activate run-time selectable filters
Correct Answer: D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?
- A. Custom report with AdHoc Value variable
- B. Standard report with User Defined List variable
- C. Standard report with Replacement Value variable
- D. Custom report with Predefined List variable
Correct Answer: A 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Which two actions must you perform to configure the Social Monitor? (Choose two.)
- A. Addor update profiles to include the Social Monitor permissions.
- B. Add of update a list of favorites.
- C. Add or update profiles to include permission to add themes and clustering.
- D. Setup a Social Monitor search schedule.
- E. Add or update staff accounts to use profile that include Social Monitor permissions.
- F. Add or update navigation sets to include the Social Monitor navigation button and component.
Correct Answer: A,F 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?
- A. Bucket Filter
- B. Auto Filter
- C. Applied Filter
- D. Slicing
- E. Rollups
Correct Answer: E 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
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