Most candidates gravitate toward the simulator version, and for good reason — it recreates the real test scene, records every practice attempt, and points out the questions you got wrong so you can repeat them until they are mastered. The Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 PDF at PracticeVCE covers the paper-and-pen side of study.
Pegasystems PEGAPCDC87V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant (PCDC) 87V1 |
| Exam Number: | PEGAPCDC87V1 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Drag and Drop, Multiple Choice, Scenario-Based, Multiple Response |
| Exam Price: | Approx $175 USD |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Pega Certified System Architect Pega Certified Senior Decisioning Consultant |
| Available Languages: | English |
| Passing Score: | 70% |
| Recommended Training: | Pega Decisioning Consultant Training Pega Customer Decision Hub Essentials |
| Exam Registration: | Pearson VUE Registration Pega Academy Exam Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended: hands-on experience with Pega Customer Decision Hub and completion of Pega Decisioning training |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant-pcdc-87v1 |
Pegasystems PEGAPCDC87V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| AI and Arbitration | 9% | - Apply business levers for prioritization - Understand arbitration logic - Use predictive and adaptive models |
| Contact Policy and Volume Constraints | 12% | - Limit contact frequency - Prevent customer overexposure - Set volume caps for outbound |
| Decision Strategies | 26% | - Test and validate decisions - Implement eligibility and prioritization - Integrate data sources - Build and configure decision strategies |
| Next-Best-Action Concepts | 9% | - Optimize customer value across channels - One-to-one customer engagement - Always-on outbound principles - Define target population |
| Business Agility for 1:1 Engagement | 8% | - Version control and deployment - Manage change processes - Monitor decision performance |
| Channels | 11% | - Email and outbound delivery - Third-party integration - Real-time container implementation |
| Engagement Policies | 11% | - Control offer eligibility - Define engagement rules - Apply business constraints |
| Actions and Treatments | 14% | - Create and manage customer actions - Present offers across channels - Design and configure treatments |
PEGAPCDC87V1 Exam Facts: Simulator, Companies and Formats
- Business Agility for 1:1 Engagement (8%)
- Next-Best-Action Concepts (9%)
- Channels (11%)
Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 Sample Questions:
U+ Bank, a retail bank, is currently presenting a cashback offer on its website. Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer.
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt-to-income ratio from 48 to 45 As business user, what are the two tasks that you define to update the cashback offer? (Chose Two)
- A. Edit the action details
- B. Remove existing treatment
- C. Edit the engagement policy
- D. Add a new treatment
- E. Edit an existing treatment
Correct Answer: C,D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
An outbound run identifies 100 Standard Card offers, 50 on email and 50 on the SMS channel. If the above volume constraint is applied, how many actions will be delivered by the outbound run?
- A. 100
- B. 75
- C. 50 SMSes and 25 emails
- D. 50 emails and 25 SMSes
Correct Answer: B 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
MyCo, a telco, wants to offer a Fiber Optic Cable package only to customers who live in towns that have fiber optic cable available. Which engagement policy condition best suits this requirement?
- A. Suitability
- B. Applicability
- C. Eligibility
Correct Answer: C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
A bank wants to leverage Pega Customer Decision Hub's Next-Best-Action capability to promote new offers to each customer on their website. Which artifact do you need to configure to manage the communication between the Customer Decision Hub and external channels?
- A. Real-time Container
- B. Real-time Containers manage communication between Pega Customer Decision Hub and external channels
- C. Real-time Event
- D. Event strategy
Correct Answer: A 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suitability
- B. Applicability
- C. Eligibility
- D. Suppression rules
Correct Answer: C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
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