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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer wants to use the Salesforce Lightning Design System (SLDS) to create consistent user interface across Cloud Kicks' various platforms.
On which three platforms could the designer use SLDS resources?
Choose 3 answers

A) MuleSoft
B) Visualforce
C) Android
D) Heroku
E) Azure

2. Cloud Kicks (CK) isgoing to conduct some interviews surveys with users to better understand their Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users?
Choose 2 answers

A) Objectivity Bias
B) Recency Bias
C) Social Desirability Bias
D) Randimized Bias

3. A UX Designer is tasked with ensuring Lightning App Builder apps are mobile-friendly, including interactive elements.
What should be the minimum touch screen target size for interactive elements on mobile devices?

A) 64 pixels wide x 64 pixels tall
B) 24 pixels wide x 24 pixels tall
C) 44 pixels wide x 44 pixels tall

4. The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.
In which way could their experience be most effectively improved?

A) Update Sharing Rules so users only see records they need to see.
B) Allow users to manage public list views
C) Remove low list view from public view.

5. Cloud Kicks wants to drive engagement on its website.
Which Salesforce feature should boost B2C engagement?

A) Marketing Cloud Account Engagement
B) Experience Cloud
C) Marketing Cloud Personalization

Solutions: