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Simens STI-884 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SMB Sales Process & Opportunity Qualification | 25% | - Value-based selling approach - Qualifying customer requirements and budget - Identifying sales opportunities |
| Siemens SMB Solutions Portfolio | 30% | - UC applications and collaboration tools - OpenScape Office and OpenScape Voice overview - Solution positioning and benefits for SMB |
| SMB Market & Customer Requirements | 25% | - Characteristics of SMB segment - Decision-making process in SMB organizations - Business and communication needs of SMB customers |
| Proposal, Pricing & Closing | 20% | - Creating SMB-focused proposals - Pricing models and licensing options - Negotiation and closing techniques |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
Question 1
Which are the disadvantages of Asterisk-based products? (Choose two)
A. Small choice of telephones.
B. No pure IP offering in the SME segment.
C. Lack of fax and ISDN support.
D. No presence functionality available.
Question 2
Which options offered by Siemens Open Communications solutions help reduce costs of travel, conferencing, and relocation? (Choose two)
A. IP networking solutionsto consolidate infrastructure
B. OpenScape Video to provide video conferencing
C. SIP to integrate with third-party communication solutions
D. OpenScape Office to collaboratewith customers and colleagues
Question 3
Which best describes corporate governance?
A. It involves helping your customer acquire and retain customers by enhancing customer experience.
B. It involves having the right communications services and solutions to help your customers respond faster to their own customers' demands.
C. It involves meeting regulatory requirements and mitigating risks at every level - through operations, data policies, and communications architecture.
D. It involves enabling employees to work virtually, thereby reducing the organization's relocation costs.
Question 4
Why do users of Office Communications Server (OCS) 2007 have to commit strictly to Microsoft?
A. The architecture of OCS 2007 does not allow the integration of standards-based business applications.
B. OCS 2007 support softphones only.
C. The complex architecture is not cost-effective for small and medium offices.
D. The architecture requires the deployment of multiple gateways and mediation servers to ensure connectivity to stand-alone legacy PBX environments.
Question 5
Which features does Siemens HiPath 3000 offer for personal contactability? (Choose three)
A. Voice over wireless LAN (VoWLAN).
B. Group-based routing of IM messages.
C. DECT Cordless.
D. Integration for cellphones.
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B,D | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: A,C,D |

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