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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Volume constraints
B) Applicability rules
C) Customer contact limits
D) Suppression rules

2. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

A) Maximize customer churn for low-value customers
B) Offer the new retention plan for all customers in a certain region
C) Meet the quarterly targets regardless of customer needs
D) Customer relevancy and business profitability

3. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.

A) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
B) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
C) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
D) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days

4. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

A) Volume constraints
B) Applicability rules
C) Customer contact limits
D) Suppression policy

5. HOTSPOT
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Solutions: