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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Product and Pricing | 8%-12% | - Pricing components configuration - Trigger pricing in sales documents - Internal and external pricing determination |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Tailoring standard settings - Configuration and administration tasks |
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Reporting and Analytics | 8%-12% | - Interactive dashboards - Custom report components - Excel integration with reports |
| User Management | 8%-12% | - Access control management - User creation and maintenance - Business roles and access rights |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
When do you implement the Approval process in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. You want another user to review a business object before it can be processed further.
- B. You want to define multiple review processes for the same business object.
- C. You want to define multiple review steps for the same business object.
- D. You want different reviewers for a business object based on different conditions.
- E. You want the direct approver of a business object to be the reporting line manager.
You have enabled offline pricing for SAP Hybris Cloud for Customer. What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app?
Please choose the correct answer.
Response:
- A. Calculated Price
- B. Base Price
- C. Negotiated Price
- D. Estimated Price
For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
- A. You want to restrict drop-down list values for a specific group of users.
- B. You want to perform fine-tuning activities.
- C. You want to make custom reports available on the home page.
- D. You want to standardize system access.
- E. You want to set up a service agent for an administrator.
For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
- A. Quotes
- B. Leads
- C. Activites
- D. Orders
What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. Organizational Structure
- B. Territory Hierarchy
- C. Account Hierarchy
- D. Product Hierarchy
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