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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product and Pricing | 8%–12% | - Product master data - Price lists and discount determination - Pricing configuration |
| Topic 2: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 3: Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity lifecycle and forecasting |
| Topic 4: Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Topic 5: Integration | 8%–12% | - Web services and APIs - Integration with SAP ERP / CRM - Middleware and communication arrangements |
| Topic 6: User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Topic 7: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Topic 8: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 9: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 10: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 11: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 12: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 13: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 14: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 15: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Which of the following actions can you perform using the administrator adaptation function?
- A. Validate values for an extension field based on another field
- B. Create an extension field and define its properties
- C. Create a code list resctriction for standard and extension fields
- D. Enter default extension field values based on business logic
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? (2 correct answers)
- A. Define the organizational structure
- B. Set up scoping and fine tuning
- C. Define the business roles
- D. Define the territory structure
What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
- A. Bill of Materials
- B. Availability to promise
- C. Storage location details
- D. Credit check
- E. Configurable products
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
- A. Create and access contacts
- B. Synchronize and exchange leads
- C. Create opportunities
- D. Synchronize and exchange appointments
What must you do if your customer wants to add product images to sales quote print forms?
- A. Configure the fine tuning activity
- B. Activate the scoping element
- C. Select an image option when you print the form
- D. Add printing as a predefined task in Activity Plans
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