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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Best Fit Solutioning | 27% | - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements - Design solutions using OmniStudio best practices |
| Data Tools | 23% | - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures |
| FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Design FlexCards to meet requirements - Collect and organize customer 360 information |
| OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Map business processes to OmniScript components - Structure and components of OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
A) Priority
B) Date created
C) Sequence
D) Date modified
2. A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
A) Radio Input
B) DataRaptor Post Action
C) HTTP Action
D) Post to Object Action
E) Multi-select Input
3. When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers
A) They enable better usability in digital interactions.
B) They combine multiple actions into a single server call.
C) They future-proof your front-end design.
D) They can retrieve Salesforce data from multiple objects faster.
4. What is the purpose of Step elements in OmniScript?
A) Allows the user to input data
B) Groups elements that extract data
C) Enables the use of repeatable blocks
D) Organizes the script into one or more pages
5. In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
A) Use the Radio Input property for a Step or Block element
B) Use the Conditional View property on a Step or Block element
C) Create child OmniScripts for branched flow
D) Add Cancel and Save options for the user
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,C,E | Question # 3 Answer: B,C | Question # 4 Answer: D | Question # 5 Answer: B |
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