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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: NPSP Configuration and Development | 25% | - Relationships Management - Affiliations Configuration - Data Model Design for Nonprofits - Account Model Configuration - Contacts and Households - NPSP Settings and Preferences |
| Topic 2: Solution Design and Implementation | 20% | - User Adoption and Training Planning - Integration with External Systems - Requirements Gathering - Customization vs Configuration Decisions - Data Migration Strategies - NPSP Best Practices |
| Topic 3: Analytics and Reporting | 15% | - Rollup Summary Fields - Custom Report Types - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Success Metrics Definition |
| Topic 4: Donations and Fundraising Management | 20% | - Donations Batch Processing - Recurring Donations (Recurring GAU) - Donation Management - Opportunity and GAU Configuration - Payment Methods and Processing - Grant Management |
| Topic 5: Constituent Management | 20% | - Contact and Organization Records - Segmentations and Campaigns - Relationships and Groupings - Affiliations and Memberships - Household Management |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?
- A. Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
- B. Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
- C. Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
- D. Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
Correct Answer: D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
How often are updates to the NPSP pushed to production orgs?
- A. Once every month
- B. Three times per year
- C. Four times per year
- D. Once every two weeks
Correct Answer: D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
The system administrator at a nonprofit encounters a 500 server error when trying to map additional objects and fields with Advanced Mapping.
What is likely causing the error?
- A. A user modified or deleted a mapped field.
- B. The administrator is trying to map to an object from a managed package.
- C. The target field has a validation rule in place.
- D. The administrator is trying to map to an unsupported field type.
Correct Answer: D 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
A nonprofit organization has a large volume of donation and payment data that it wants to migrate to its NPSP org. Which two large volume data considerations should the consultant discuss with the nonprofit organization? Choose 2 answers
- A. Code coverage
- B. Data skew
- C. Data storage limits
- D. API call limits
Correct Answer: B,C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
- A. Create a Program Engagement record and select the head of each family's household for the Contact.
- B. Create a Program Engagement record and select each family's Household Account.
- C. Create a Program Cohort record for each family and select the Program on the record.
- D. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
Correct Answer: A 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
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