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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System setup and initialization
|
| Networking and Integration | - Integration with Avaya Aura® ecosystem
|
| Maintenance and Troubleshooting | - System maintenance procedures
|
| CS 1000 System Architecture | - Core system components and architecture overview
|
| Telephony Features and Services | - Call routing and feature administration
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
A) Route List 1 will be utilized and the call will terminate at CDP Switch #3
B) Route List 10 will be utilized and the call will terminate at CDP Switch #3
C) Route List 5 will be utilized and the call will terminate at CDP Switch #2
D) Route List 2 will be utilized and the call will terminate at CDP Switch #2
2. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?
A) when it is necessary to transcode between IP and circuit-switched devices
B) when interworking is necessary to third-party H.323-enabled products
C) when a compressed media channel is required without circuit switching
D) when interworking is necessary to third-party SIP-enabled products
3. Click the Exhibit button.
Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?
A) The Access Code of 8 will be removed and the call will complete over Route List Index #0.
B) The Access Code of 8 will be removed and the call will complete over Route List Index #
1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.
C) The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
4. In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?
A) The D1ALPLAN prompt must be configured to PPV.
B) ZBD option in the Customer Data block must be configured to PUB.
C) Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
D) The DIALPLAN prompt in CDB must be configured to PUB.
5. Click the Exhibit button.
You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?
A) Feature Options
B) Call Redirection
C) Call Party Name Display
D) Listed Directory Number
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C |

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