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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Protocols | 20% | - Network and security configuration - SIP, H.323, DCP protocols configuration - Integration with Session Manager and System Manager - Trunk configuration and shuffling/hairpining |
| Topic 2: Maintenance and Troubleshooting | 20% | - Failover, survivability, and fallback procedures - MWI, messaging, and call quality troubleshooting - Alarm and log analysis - System monitoring and health checks |
| Topic 3: Installation and Initial Configuration | 25% | - CM Messaging R6.0 deployment and setup - License file installation and validation - Server and media gateway integration - Avaya Aura Communication Manager R6.0 installation |
| Topic 4: Features and Applications | 10% | - Capacity and performance management - Messaging features and administration - Advanced communication features |
| Topic 5: System Administration and Configuration | 25% | - Endpoint and station setup - Call routing, coverage, and call handling - System parameters and feature configuration - CM Messaging mailbox and user provisioning |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. Which greeting should be received when you are calling the messaging Hunt group?
A) Your call is being answered by Audix
B) Welcome to Audix
C) Please leave a message after the tone
D) Welcome to messaging
2. A switch administrator wants to busyout trunk 530for maintenance and administration work however, there is one call active on port 5 of the trunk
Which command should be extended from SAT terminal to find out IP addresses and port of the near-end and far-end node of the auto connection?
A) List trace port 53/5
B) Status port 53/5
C) Status trunk 53/5
D) Display trunk 53/5
E) Display trunk statistics 53/5
3. Which screen is used while upgrading the system platform from release 6.0.0.09 to release 6.0.0.11?
A) Console domain Virtual Machine Management
B) Console domain Server Management Platform Upgrade
C) Communication manager Web interface
D) Console domain Server Management Path management
4. A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
Which statement describes the reason for the error mode?
A) The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
B) The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
C) The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
D) The installer used the wrong interface to install the license and it is therefore not installed.
5. Which three commands are port of Avaya Aura CM_survRemote_Embed templates?
(Choose three)
A) AES 6.0
B) Session manager
C) CMM 6.0
D) CM 6.0
E) Utility services
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B,D,E |

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