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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Applications and Connectivity | - Communication services
|
| Topic 2: Maintenance and Troubleshooting | - System support
|
| Topic 3: Security and Administration | - Administrative management
|
| Topic 4: User and Telephony Configuration | - Endpoint configuration
|
| Topic 5: IP Office Architecture and Components | - IP Office system architecture
|
| Topic 6: System Installation and Initial Configuration | - Platform deployment
|
Avaya IP Office Configuration and Maintenance Sample Questions:
Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?
- A. Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
- B. Capture a System Monitor trace and escalate to Avaya for an answer.
- C. Use the System Status Application (SSA) to see what user the call is ringing to.
- D. Use Customer Call Status (CCS) to see what user the call is ringing to.
The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
- A. https://localhost/CCRWebAgent
- B. http://192.168.42.100/CCRWebClint
- C. http://192.168.42.100:8888
- D. http://192.168.42.100:8080/inyama/inyama.html
- E. http://localhost/CCRWebAgent
Which applications are provided with an IP Office Application Server DVD? (Choose two.)
- A. one-X@ Portal
- B. System Status Application
- C. VoiceMail Pro
- D. Monitor
- E. IP Office Manager
Which VoiceMail Pro element allows the customer to modify a condition in a callflow without using VM Pro Client?
- A. Test Condition Action
- B. Test User Variable Action
- C. Test User Action
- D. Set User Variable Action
A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?
- A. VoiceMail Pro with a backup server
- B. IP500v2 with redundant processor
- C. IP Phones with backup call server
- D. IP Office Resiliency License
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