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Avaya IP Office Configuration and Maintenance Sample Questions:

1. Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?

A) Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
B) Capture a System Monitor trace and escalate to Avaya for an answer.
C) Use the System Status Application (SSA) to see what user the call is ringing to.
D) Use Customer Call Status (CCS) to see what user the call is ringing to.

2. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) https://localhost/CCRWebAgent
B) http://192.168.42.100/CCRWebClint
C) http://192.168.42.100:8888
D) http://192.168.42.100:8080/inyama/inyama.html
E) http://localhost/CCRWebAgent

3. Which applications are provided with an IP Office Application Server DVD? (Choose two.)

A) one-X@ Portal
B) System Status Application
C) VoiceMail Pro
D) Monitor
E) IP Office Manager

4. Which VoiceMail Pro element allows the customer to modify a condition in a callflow without using VM Pro Client?

A) Test Condition Action
B) Test User Variable Action
C) Test User Action
D) Set User Variable Action

5. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) VoiceMail Pro with a backup server
B) IP500v2 with redundant processor
C) IP Phones with backup call server
D) IP Office Resiliency License

Solutions: