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Cisco 820-422 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Architecture Methodologies | - Cisco architecture frameworks - Lifecycle engagement models |
| Business-Focused Architecture Engagements | - Business outcomes definition - Customer business requirements analysis - Stakeholder engagement and alignment |
| Service and Solution Positioning | - Value proposition development - Customer adoption strategies |
| Transformative Architecture Design | - High-level design validation - Technology selection and justification - Solution architecture mapping to business goals |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
Question 1
Which would be a non-financial benefit?
A. Slow down a customer's growth rate for acquiring new storage hardware
B. Improved quality of video,which results in a better experience for fans at the customer's sporting events
C. Higher revenue per order,enabled by customer service reps more frequently involving remote experts in sales discussions
D. Savings in a customer's travel expense
Question 2
What does Transformative Networking enable customers to do?
A. Align technology architecture to their business architecture
B. Execute a complete network lifecycle management process
C. Prepare a detailed plan to integrate an acquisition's sales application with the company's current system
D. Identify hardware that is obsolete and no longer supported within current contracts
Question 3
When should you quote a price for a maintenance contract?
A. When presenting findings from the Discovery phase
B. When presenting the workshop deliverable
C. You should not be mention this within scope of the TN engagement
D. Early in the engagement,but only with CxO level clients
Question 4
What understanding will a consultative selling approach give you as you engage with customers?
A. The customer's business vision and solutions that can help achieve it
B. The best way to compete on price
C. Cisco product features and advantages
D. Benefits available from the latest Cisco technology
Question 5
Which two are customer benefits from Transformative Networking engagements? (Choose two.)
A. Gains an objective assessment about the current IT environment.
B. Gains details that can be directly written into an RFP.
C. Gains a Business and IT-aligned Roadmap.
D. Gives long-time IT leaders gain high visibility across the company.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: A,C |

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