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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP DaaS Solution Overview | 25% | - Core features and benefits of HP DaaS - Service plans, options and configuration |
| Security, Support and Services | 10% | - Security and data protection in DaaS - Support models and service level agreements |
| DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
| Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| Commercial and Operational Aspects | 20% | - Pricing, financing and contract structures - Device lifecycle management and logistics |
HP Selling HP Device as a Service 2018 Sample Questions:
Question 1
Who is primarily responsible for the installation of the lightweight software client app on devices for the HP DaaS Analytics and Proactive Management service?
A. channel partner IT Admins
B. external IT Admin Experts
C. HP Service Experts
D. customer IT Admins
Question 2
What is an end-user productivity issue that could indicate an opportunity for HP DaaS?
A. poor access to timely information
B. a need for end-user training to enhance Microsoft Office application skills
C. a high proportion of mobile employees who need to be monitored to ensure they are on the job
D. device reliability issues from an aging device fleet that cause end-user downtime
Question 3
What should the channel partners do during the onboarding process for Analytics and Proactive Management?
A. secure a Report Admin account to access customer device analytics
B. assess opportunities for the addition of their own value-added lifecycle services
C. alert HPFS on which flex-up devices need to be included
D. review the customer's analytic reports
Question 4
Used as a modern service model for commercial organizations, what does HP Device as a Service deliver?
(Select three.)
A. a more mobile workforce
B. improved profitability
C. cost predictability
D. IT performance and agility
E. better revenue streams
F. improved productivity
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: A,C,F |
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