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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Process & EMEA-Specific Considerations | 10% | - EMEA region market and compliance requirements - Proposal development and closing strategies - Partner tools and resources for sales |
| Topic 2: pMPS Contract Structure & Pricing | 20% | - Contract terms, duration and billing models - Cost-per-page, base fee and additional services - Contract renewal and modification options |
| Topic 3: Remote Monitoring & Service Delivery | 15% | - Implementation and onboarding process - HP Remote Monitoring technology and functions - Supplies fulfillment and proactive support |
| Topic 4: HP pMPS Overview & Value Proposition | 25% | - Introduction to HP pMPS (print Managed Print Services) - Business benefits and value for customers - Differentiation from competing solutions |
| Topic 5: Customer Needs Analysis & Solution Design | 30% | - Assessing costs, productivity and security needs - Identifying customer printing environment requirements - Designing appropriate pMPS contract models |
HP Selling HP EMEA pMPS Sample Questions:
In an HP only fleet, remote monitoring is essential for which billing options? (Select two.)
- A. annual invoice
- B. cost per page
- C. base + click
- D. monthly invoice
- E. level pay
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What is the greater goal for selling HP imaging and printing products?
- A. meeting their immediate needs
- B. increasing their printing volume
- C. improving the way they work
- D. upgrading their fleet
Which task can an administrator accomplish using the HP Embedded Web Server?
- A. Configure device security features.
- B. Configure security settings on 35 devices at the same time.
- C. Edit the content of a print job.
- D. Host a company website on the Internet.
What can HP Embedded Capture do?
- A. configure control panel access controls over SNMP
- B. perform three levels of industry standard secure storage erase
- C. save to multiple destinations with one scan
- D. provide an infrastructure to enable mobile printing
What is a more effective way of choosing HP imaging and printing products for a customer?
- A. Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
- B. Sell products that offer the most functionality to fit within the customer's budget
- C. Offer free training when selling HP imaging and printing devices.
- D. Match product features to the customer's needs to improve the way they work.
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