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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Diagnostics and Troubleshooting35%- Startup and POST analysis
  • 1. LED and beep codes
    • 2. Diagnostic utilities
      - Component-level troubleshooting
      • 1. Display and peripherals
        • 2. Network and communication
          • 3. Power and storage
            Maintenance and Support Resources20%- IBM support tools
            • 1. Documentation and technical notes
              • 2. Knowledgebase access
                - Service procedures
                • 1. Preventive maintenance
                  • 2. Field replaceable units
                    System Overview and Architecture20%- Hardware specifications
                    • 1. Processor and memory
                      • 2. Cooling and power design
                        • 3. I/O ports and expansion
                          - Features and design concepts
                          • 1. Environmental specifications
                            • 2. Tool-less serviceability
                              Installation and Configuration25%- Software setup
                              • 1. Operating system support
                                • 2. Remote management tools
                                  - Hardware installation
                                  • 1. Component replacement
                                    • 2. ESD safety procedures

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

                                      • A. power surge
                                      • B. ease of use
                                      • C. operational vibration
                                      • D. visual acuity
                                      • E. ergonomic acceptance
                                      • F. electromagnetic emissions
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C,F  🗳️

                                      What are three IBM retail hardening tests that the IBM SurePOS 5x5 has gone through? (Choose three.)

                                      • A. acoustical
                                      • B. ease of use
                                      • C. power line disturbance
                                      • D. temperature and humidity
                                      • E. visual acuity
                                      • F. ergonomic acceptance
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C,D  🗳️

                                      What is the starting point for diagnosing a problematic IBM SurePOS 5x5?

                                      • A. refer to the start up sequence listed in the User's Guide; power on and note any differences
                                      • B. with the systemoff, reseat the DIMMs; power on the system
                                      • C. attach a USB CD drive containing the IBM Diagnostics for POS Systems and Peripherals; power on the system; follow any corrective action
                                      • D. power on the system; pay particular attention to POST; make sure to observe the LED blinking and one beep beforethe system powers up
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

                                      • A. use the Setup Utility to verify that the system recognizes the new hard disk drive
                                      • B. use PC Doctor to perform a SMART test
                                      • C. nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture
                                      • D. set a new hard disk password for the new drive
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      IBM tests all IBM SurePOS equipment to ensure that it can withstand electrostatic discharge. Up to how many volts can the SurePOSwithstand?

                                      • A. 10,000
                                      • B. 15,000
                                      • C. 20,000
                                      • D. 25,000
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

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