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ISEB BH0-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Modelling Business Processes | - Business process modelling
|
| Topic 2: Modelling Requirements | - Requirements modelling techniques
|
| Topic 3: What is Business Analysis | - Business analysis principles
|
| Topic 4: Delivering the Business Solution | - Solution implementation
|
| Topic 5: Making a Business and Financial Case | - Business case development
|
| Topic 6: The Business Analysis Process Model | - Business analysis framework
|
| Topic 7: Stakeholder Analysis and Management | - Stakeholder identification and analysis
|
| Topic 8: The Competencies of a Business Analyst | - Business analyst roles and responsibilities
|
| Topic 9: Delivering the Requirements | - Requirements validation
|
| Topic 10: Documenting and Managing the Requirements | - Requirements documentation
|
| Topic 11: Establishing the Requirements | - Requirements engineering
|
| Topic 12: Investigation Techniques | - Fact-finding methods
|
| Topic 13: Defining the Solution | - Solution assessment
|
| Topic 14: Strategy Analysis | - Business strategy techniques
|
ISEB Foundation Certificate in Business Analysis Sample Questions:
Question 1
When is the self-esteem of individuals affected by a change process usually at its lowest?
A. At the end of the change process.
B. In the middle phase of the change process.
C. At all points during the change process.
D. At the start of the change process.
Question 2
One of Porter's five forces explicitly considers industry competitors. Which of the following is the Key Focus' of this force?
A. The market share of known Competitors.
B. The products offered by Competitors.
C. A Competitor's external marketing campaign.
D. Rivalry among existing Competitors.
Question 3
A business analyst has identified that one of the use cases on a use case diagram contains a large amount of optional processing. This optional processing is so large that he has decided to remove it to a separate use case which can be called by the original use case if required. How should the original use case be linked to the new use case?
A. By a broken, arrowed line stereotyped with the word <<uses>>.
B. By a solid line with no arrowhead or stereotype.
C. By a broken, arrowed line stereotyped with the word <<extend>>.
D. By a broken, arrowed line stereotyped with the word <<include>>.
Question 4
"The system should allow a user to enter customer details and select appropriate customers for a mailshot". What is wrong with this requirement?
A. It should be specific about the user it refers to.
B. It consists of two requirements which should be separately defined.
C. It should not contain the word "system" in the requirement.
D. It contains the word "should" which must not be used in a requirement.
Question 5
When are the acceptance criteria for user acceptance testing defined?
A. When the users have had the opportunity to use the software for a period of time.
B. When the deliverables of the requirements analysis have been agreed.
C. When the software has been completed and has passed system testing.
D. When the deliverables of the system design have been agreed.
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: B |
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