The Microsoft Dynamics 365 Field Service Functional Consultant exam fee is due every single time you sit it, pass or fail. Spending a fraction of that on the MB-240 practice questions from PracticeVCE is how prepared candidates avoid paying twice.
Microsoft MB-240 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Passing Score: | 700 / 1000 |
| Exam Format: | Short answer, Multiple-choice, Case studies |
| Available Languages: | Korean, Japanese, English, Chinese (Simplified) |
| Exam Price: | $165 USD |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Certificate Validity Period: | 1 year (renewal available) |
| Real Exam Qty: | 45-55 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Inventory and Procurement (15-20%) | 15-20% | - Configure warehouse and inventory settings - Configure product inventory and item associations - Process purchase orders and returns - Handle inventory adjustments and transfers - Manage inventory levels and stock locations |
| Topic 2: Manage Work Orders (20-25%) | 20-25% | - Manage work order products, services, and notes - Process work order inspections and recommendations - Configure work order lifecycle and statuses - Manage work order reporting and analytics - Create and manage work orders - Handle work order incidents and resolutions |
| Topic 3: Scheduling and Dispatch (20-25%) | 20-25% | - Optimize schedules using resource scheduling optimization - Schedule work orders using various methods - Configure schedule board and board features - Configure map view and route optimization - Manage scheduling options and requirements - Handle scheduling conflicts and rescheduling |
| Topic 4: Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure Field Service Mobile app settings - Manage mobile forms and workflows - Handle offline capabilities and synchronization - Configure resource and technician mobile experiences |
| Topic 5: Manage Asset and Connected Field Service (5-10%) | 5-10% | - Configure IoT integrations and alerts - Implement connected field service scenarios - Process IoT alerts and work order creation - Manage asset IoT connections and monitoring |
| Topic 6: Configure Field Service (20-25%) | 20-25% | - Configure pricing, billing, and cost entities - Configure work order types and incident types - Configure Field Service organizations and structures - Set up and configure resource characteristics and skills - Implement security roles and field service settings - Set up and configure customer assets - Configure scheduling configurations and booking setup |
FAQ for Microsoft Dynamics 365 Field Service Functional Consultant Candidates
Microsoft Dynamics 365 Field Service Functional Consultant is an official Microsoft exam, catalogued under the code MB-240. A pass awards you the Microsoft Dynamics 365 certification at the Associate level. It also supports progress toward Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate. Demand for this credential has stayed strong because it validates skills employers can use from day one.
The Microsoft Dynamics 365 Field Service Functional Consultant exam packs 45-55 questions into 120 minutes. Candidates rarely fail because of one impossible topic; they fail because ten minutes vanished on three stubborn questions. Build a triage habit now: answer, flag, move on, return later. Timed full-length sessions in the PracticeVCE test engine are the most honest way to practice that discipline before it counts.
You pass Microsoft Dynamics 365 Field Service Functional Consultant at 700 / 1000, and the official registration fee stands at $165 USD. One detail worth internalizing: there is no retake discount, so a second sitting costs another full $165 USD. Use the PracticeVCE practice tests as your gauge and book only when your results clear the requirement with a repeatable margin, not a one-off peak.
None required; recommended: basic understanding of Dynamics 365 and field service operations
Vendor policies shift over time, so confirm the current entry conditions before paying any registration fee; the official exam page is the authoritative source.
Yes. A free demo of the Microsoft Dynamics 365 Field Service Functional Consultant material is available on this page, so you can verify the quality of the questions and the expert-edited answers yourself. Once you purchase, updates are free for 365 days and the newest version is emailed to you automatically as it releases; after expiry, extending the update service costs 50% of the regular price.
A 100% money-back guarantee covers your purchase under defined conditions. If you take the Microsoft Dynamics 365 Field Service Functional Consultant exam within 60 days of buying and fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders, and the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, you may exchange rather than refund: two other exam products of equal value, free, with the update service on your original purchase kept intact.
Delivery is instant: files unlock for download upon successful payment and are automatically emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact us by email or online service. Installation is unlimited across your computers.
Microsoft Dynamics 365 Field Service Functional Consultant spans 6 official domains. The most heavily weighted include Configure Field Service (20-25%) (20-25%), Manage Work Orders (20-25%) (20-25%), and Manage Asset and Connected Field Service (5-10%) (5-10%). The full topic list is published above on this page; let the weightings decide where your next study hour goes.
Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions:
Your organization is planning to use Microsoft Azure loT Hub to manage the loT devices which monitor the temperature of the cold storage. You need to install the Microsoft Dynamics 365 Connected Field Service solution with Azure loT Hub. Which Azure security role is a prerequisite to the installation?
- A. Account Administrator
- B. Application Administrator
- C. Dynamics 365 Administrator
- D. Cloud Device Administrator
Correct Answer: C 🗳️
You are implementing Dynamic 365 Field Service for a customer.
You need to implement push notifications to the Field Service Mobile app to send proactive communications to the assigned technicians in real-time.
Which three actions should you perform in the Power Automate Cloud Flow in sequence? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.
Correct Answer:

Explanation:
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:
Dispatchers and technicians in Dynamics 365 Field Service want to be able to automatically update work order statuses. You need to configure the feature to allow the update of a work order based on resource location. Which feature should you configure?
- A. Auto-geocoding for addresses
- B. Geofencing
- C. Booking maps
- D. Connection to Microsoft Bing Maps
Correct Answer: D 🗳️
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?
- A. Yes
- B. No
Correct Answer: B 🗳️
Viewing page 1 out of 46 pages.
Viewing questions 1-5 out of 230 questions.

933 Customer Reviews
