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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which TWO statements about the service value chain are CORRECT?
1. The service value chain describes the activities that are required
to effectively manage products and services
2. The service value chain provides a fixed sequence of activities that are required to design products and services
3. The service value chain describes a detailed model of the activities performed by each technical team
4. The service value chain is a model on which the steps in a value
stream are based

A) 2 and 3
B) 1 and 2
C) 1 and 4
D) 3 and 4

2. Which high-velocity IT objective MOST supports delivering product functionality in small increments?

A) Assured conformance
B) Valuable investments
C) Fast development
D) Co-created value

3. An organization wants to validate a new digital product idea with real customers before committing to full-scale development.
Which approach would BEST support this?

A) Definition of done
B) Infrastructure as code
C) Chaos engineering
D) Minimum viable product (MVP)

4. An organization wants to ensure that critical digital services can be restored following a major disruption such as a data centre loss.
Which practice is MOST relevant?

A) Service design
B) Relationship management
C) Business analysis
D) Service continuity management

5. Which is a type of digital transformation?

A) Using robots to enable new ways of working
B) Converting data from analogue form to digital form
C) Creating products and services that include digital technology
D) Using an information system to process data and present it to users

Solutions: