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SAP C-BOSUP-90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Support Associate - Incident Management with SAP BusinessObjects |
| Exam Number: | C-BOSUP-90 |
| Certificate Validity Period: | Typically 3 years for SAP certification (may vary depending on policy updates) |
| Passing Score: | 65% (typical SAP associate threshold; may vary) |
| Exam Format: | Multiple choice, Multiple response |
| Real Exam Qty: | 80 questions (typical; may vary by exam version) |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP BusinessObjects BI Platform |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 500–600 (varies by region and SAP partner pricing) |
| Recommended Training: | SAP BusinessObjects BI Platform training SAP Learning Hub |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory. |
| Official Syllabus URL: | https://learning.sap.com/certifications |
SAP C-BOSUP-90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Monitoring | - Monitoring tools and practices
|
| Incident Management Processes | - Support workflow
|
| SAP BusinessObjects Platform Fundamentals | - Architecture and core components
|
| Troubleshooting and Root Cause Analysis | - Problem resolution techniques
|
| Incident Resolution in SAP BusinessObjects | - Common issue categories
|
Your C-BOSUP-90 Exam Questions, Answered Honestly
SAP lists these recommended training resources for the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam:
Official training plus consistent self-testing is a proven combination — the 80 practice questions from PracticeVCE handle the second half.
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The SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam presents 80 questions (typical; may vary by exam version) with 180 minutes to complete them. Practicing under the same clock in the PracticeVCE Desktop Test Engine makes the real pacing feel routine.
Online proctored exam via SAP Certification platform Registration for the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam goes through these official channels:
After booking, the PracticeVCE practice questions reach your inbox within 1 minute — preparation can start the same day.
The official SAP Certified Support Associate - Incident Management with SAP BusinessObjects outline defines 5 domains. The leading three are Incident Management Processes, SAP BusinessObjects Platform Fundamentals, and Troubleshooting and Root Cause Analysis. See the complete list in the topics section above — the 80 practice questions at PracticeVCE cover every domain.
The C-BOSUP-90 exam is a SAP certification exam built on the SAP Certified Support Associate - Incident Management with SAP BusinessObjects syllabus shown above. It contributes to these credential paths: SAP Certified Application Associate - SAP BusinessObjects BI Platform. As information technology keeps reshaping how industries operate, certified skills remain one of the most portable proofs of capability in 2026. PracticeVCE prepares you with 80 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Passing the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam requires 65% (typical SAP associate threshold; may vary), and the registration fee is USD 500–600 (varies by region and SAP partner pricing). A retake costs the same amount again — a practical reason to verify your readiness with the PracticeVCE engines before booking.
The full SAP Certified Support Associate - Incident Management with SAP BusinessObjects preparation set at an affordable, small-profits price: 80 practice questions in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. A free demo is available anytime, updates are free for 365 days, renewal afterward is 50% off, installations are unlimited, and checkout is McAfee-secured with automatic encryption of your personal information.
Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory. Policies change over time, so confirm the current rules on the official SAP exam page before scheduling.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:
A well structured support centre will comprise multiple roles and assist message solving.
Which of the following roles is the primary contact for the SAP Channel Development Manager within the Partner Support Organization?
- A. Sales Executive
- B. Support Coordinator
- C. Incident Processor
- D. Service Consultant
Correct Answer: B 🗳️
The customer has an error that can be reproduced on their system.
How do you proceed to investigate this issue?
- A. The customer is no longer entitled to support since they have caused a fault in the system.
- B. Ask the customer to use a different system since this installation is experiencing issues.
- C. The customer's system has the fault therefore you only need to use their system for further investigation and testing.
- D. Ask the customer to document the workflow step by step so that you can attempt to reproduce the issue on your internal system.
Correct Answer: D 🗳️
When you have reached a limit in processing a message what would be helpful for you to move forward?
- A. Send the customer as much documentation as possible so they can find the solution themselves.
- B. Good working relationships with colleagues with whom you can share and discuss ideas.
- C. Take as much time as you need to think about the customer's issue on your own.
- D. Call the customer and tell them that you cannot progress their message.
Correct Answer: B 🗳️
You are trying to process a customer message. However, the available information is insufficient for a complete understanding.
What will be your next step? (Choose two)
- A. Contact the customer to define the missing information.
- B. Try to guess what the customer might want to have.
- C. Get confirmation from the customer that your interpretation of the message is correct.
- D. Send notes to customer based on your assumptions.
Correct Answer: A,C 🗳️
Assume your SAP Note Search yielded a very large number of results.
How can you narrow down the search? (Choose two)
- A. Increase the numbers of search terms.
- B. Use the customer Id.
- C. Use the search filter.
- D. Use wild cards.
Correct Answer: A,C 🗳️
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