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SAP C-HYBIL-2017 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Subscription Order Management | - Order-to-Cash Integration - Subscription Lifecycle |
| Topic 2: Integration and Configuration | - Basic Configuration Settings - System Integration in SAP Hybris Billing |
| Topic 3: Hybris Billing Overview | - Business Processes in Convergent Billing - SAP Billing Architecture Overview |
| Topic 4: Convergent Charging | - Rating and Charging Concepts - Usage Processing |
| Topic 5: Convergent Invoicing | - FI-CA Integration Concepts - Invoice Processing and Document Flow |
SAP Certified Application Associate - SAP Hybris Billing - 2017 Sample Questions:
This function allows one user to transfer business context (for example, all the recently accessed objects in the sender's CRM session) to another user. Additionally, you can now do the following:
Note: There are 3 correct answers to this question.
- A. Transfer multiple business contexts at the same time
- B. View and save transcripts of interactive scripts
- C. Access the contact attached data (CAD) view
- D. Transfer business context through instant messaging
Correct Answer: A,C,D 🗳️
The following new assignment blocks are available
with this business function:
Note: There are 2 correct answers to this question.
- A. Assignment block for complaints on the overview page for accounts
- B. Assignment block for leads on the overview page for contact persons
- C. SAP enhancement package 1 (SP06) for SAP CRM 7.0
Correct Answer: A,B 🗳️
You can alert IC agents to existing restrictions due to marketing permissions by doing the following:
Note: There are 2 correct answers to this question.
- A. None of the above
- B. IC managers can use the rule modeler to alert IC agents to restrictions that exist for an account or contact due to marketing permissions. For this purpose, specific entries are available in the rule modeler. For example, IC managers can implement an alert that is displayed whenever an account or contact is confirmed, for which there are restrictions due to marketing permissions in terms of the telephony channel.
- C. You can configure your Identify Account page to display checkboxes that indicate whether or not an account or contact may be addressed with marketing information using a specific phone number, fax number, or e-mail address. The checkboxes are provided as available fields in the UI Configuration Tool.
Correct Answer: B,C 🗳️
Q. The back end operational system can transfer customer invoices to the Revenue Accounting system.
Invoice information is used to determine the receivable amount when calculating contract asset and contract liability. You can also use that invoice information to report a fulfillment event, such as a percentage c completion (PoC) using event type CI (Customer Invoice). In addition, each invoicing event can modify the revenue accounting contract. For invoicing an contract modifications, you can refer to Invoicing for more information. SAP Revenue Accounting supports different invoicing scenarios.
Note: There are 3 correct answers to this question.
- A. None of above
- B. Milestone billing plans.
- C. Periodic billing plans
- D. Delivery related invoicing
Correct Answer: B,C,D 🗳️
You can search in All Accounts, Individual Accounts, Corporate
Accounts, and Groups with the following attributes:
Note: There are 2 correct answers to this question.
- A. Marketing Permission - Channel: Search by communication channel.
- B. Marketing Permission - Status: Search by status to determine if you can send the account or contact unsolicited marketing material. The search attributes are Allowed, Not Allowed or Not Maintained.
- C. The marketing permission function is available by default on the Marketing Permissions tab under Identify Account More Fields.
Correct Answer: A,B 🗳️
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