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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 2: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 3: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 4: Testing | 11% | - Validate and test designs
|
| Topic 5: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 6: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
Salesforce Certified Platform User Experience Designer Sample Questions:
A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed?
- A. Communication Design
- B. User Experience Design
- C. Human Centered Design
Correct Answer: C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
A branding and marketing team wants to customize the theme in the external customer support site to match the style guide requirements. What should be the recommended next step?
- A. Link a company style sheet.
- B. Configure the Experience Builder Theme panel.
- C. Create a custom-scoped CSS style sheet.
Correct Answer: B 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users. Which Salesforce functionality should be used?
- A. Screen Flow
- B. Lightning Survey
- C. Process Builder
Correct Answer: A 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1. What should they consider about themes and branding?
- A. Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
- B. There is a default WCAG complaint Salesforce color theme; only brand color can be updated.
- C. The color palette is auto-generated based on the brand color to be WCAG compliant.
Correct Answer: C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness. What should be done to improve the user experience?
- A. Set up a Salesforce Path with Guidance for Success.
- B. Create a Progress Indicator component that displays the flow's relevant stages.
- C. Configure a Status Tracker component to show all possible stages.
Correct Answer: B 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
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