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Salesforce Analytics-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Layer | 23% | - Data Sources & Integration
|
| Topic 2: Analytics Administration & Deployment | 18% | - Implementation & Maintenance
|
| Topic 3: Einstein Discovery | 22% | - Deployment & Usage
|
| Topic 4: Dashboard Design & Development | 25% | - Design Principles
|
| Topic 5: Security & Access | 12% | - Sharing & Permissions
|
Salesforce Certified CRM Analytics and Einstein Discovery Consultant Sample Questions:
At Universal Containers, a dashboard is built to track sales metrics. The Opportunity amount field has conditional formatting added - it turns green for closed won and red for closed lost.
How should a CRM Analytics consultant enhance the dashboard design to become more accessible to users with color vision challenges?
- A. Add up and down arrow next to the KPIs to make it more understandable.
- B. Position Alt Texts next to the KPIs to make itmore understandable.
- C. Make the numbers bold to emphasize whether it is won or lost.
Correct Answer: A 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
The marketing team at Cloud Kicks has five dashboards in an app. Four widgets are replicas of each other in three of the dashboards.
What is the best way to maintain these widgets?
- A. Create/Edit the widgets individually on each dashboard.
- B. Create/Edit a lens and add each dashboard.
- C. Create/Edit a component for the widgets.
Correct Answer: C 🗳️
Explanation: Only visible for PracticeVCE members. You can sign-up / login (it's free).
A new picklist value was added for the Category field on the Account object. This field is already added as part of the Account object data sync and the respective recipe that uses this field.
The CRM Analytics team reports that when they start the recipe it runs successfully with no errors or warnings, but theyare unable to See this new valueson their existing dashboards.
What is the oridi4 of this issue?
- A. There are no records in Salesforce with this new plicklist value.
- B. The Integration User profile does not have access to the field.
- C. The user who runs the dataflow/recipe does not have access to the field.
Correct Answer: A 🗳️
An CRM Analytics consultant creates a model to maximize the satisfaction of cases. They want to deploy the mode! and further use the model and predictions in an existing automated business process powered by Salesforce Flow.
What is the most efficient way to accomplish this?
- A. Write an Apex class with Einstein Discovery Predictions and append them to process.
- B. Use the Einstein Discovery flow action to make a prediction with the flow.
- C. Create a trigger on Case objectand use REST APIs to append the predictions intothe business process.
Correct Answer: B 🗳️
Several users are complaining they are unable to see a specific dashboard on a Salesforce Lightning page anymore. The CRM Analytics consultant logs in as one of the users and sees an error page once the dashboard is opened.
How should the consultant solve this issue?
- A. Clone the dashboard and replace the existing one on the Lightning page with the new one
- B. Check the Analytics Studio app to see if user's access has been removed.
- C. Open the Lightning page, remove the dashboard component, reinsert it, and save the page.
Correct Answer: B 🗳️
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