Read the ServiceNow CSA Exam Requirements below
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
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See the fee of ServiceNow CSA Exam
- The cost of the ServiceNow CSA Exam is $125
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ServiceNow CSA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Device Upgrade Eligibility Assessment | |
| Topic 2: Management Connectivity & Device Status Identification | - System status monitoring via GUI and TMSH
|
| Topic 3: High Availability Pair State Management | - Device trust verification
|
| Topic 4: Log File Utilization for Event & Hardware Troubleshooting | - Key BIG-IP log file identification
|
| Topic 5: Authentication & System Service Configuration | - System service status interpretation
|
| Topic 6: UCS Archive Creation, Management & Restoration | |
| Topic 7: Configuration Synchronization (Config Sync) | - Config sync status verification
|
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