Authentic PRINCE2 PRINCE2Practitioner Exam Dumps PDF - 2023 Updated
Get Prepared for Your PRINCE2Practitioner Exam With Actual 285 Questions
NEW QUESTION # 139
It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should register that the risk of a competitor producing a calendar at the same time was identified at the beginning of the project but the assessment of this risk appears to have been poor?
- A. Follow-on action recommendations
- B. Lessons Report
- C. Risk Register
- D. Issue Register
Answer: B
NEW QUESTION # 140
Which of the following statements is true of the business interest on the project?
- A. Represents the users of the product
- B. Ensures the products produced meet the desired quality
- C. Ensures the project provides value for money
- D. Ensures the requirements for the project are defined
Answer: C
NEW QUESTION # 141
Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2. Work is to start at the beginning of week 2 (Stage 4).
3. The project will take two years to complete, at an estimated cost of £2.5m.
Tolerances
4. None.
Constraints
5. MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6. Installation work must take place during MFH normal working hours.
7. +£10,000 / -£25,000.
Reporting arrangements
8. Highlight Report every Monday by 10.00 am.
9. The report must contain a summary of all products worked on during the previous week.
10. Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion Which 2 statements apply to either the Reporting arrangements or Problem handling and escalation sections?
- A. Replace entry 8 with 'Checkpoint Report every Monday by 10.00 am' because Highlight Reports are intended for the Project Board.
- B. Add 'Any risks identified to be added to the Risk Register' to Reporting arrangements.
- C. Delete entry 11 because the impact analysis should be provided when the issue is notified.
- D. Move entry 10 to Problem handling and escalation because that section describes how issues are handled.
- E. Delete entry 9 because this level of detail is unnecessary.
Answer: B,C
NEW QUESTION # 142
In which strategy would the change control process be recorded?
- A. Configuration Management Strategy
- B. Risk Management Strategy
- C. Quality Management Strategy
- D. Communication Management Strategy
Answer: A
NEW QUESTION # 143
At the end of stage 2, the specialist 'e-learning course' supplier will be selected. As a result, it is decided that the quality management approach will not be created until the end of stage 2, to take into account this supplier's standards and techniques.
Is this appropriate, and why?
- A. Yes, because the product description for each product will define the required quality approach within each stage.
- B. No, because the quality management approach should be created during the initiation stage and updated later.
- C. Yes, because the quality management approach should take into account the supplier's standards, tools and techniques.
- D. No, because the quality management approach should be limited to ABC Company's quality standards.
Answer: C
NEW QUESTION # 144
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
During stage 4, a work package was authorized for the 'delivered pilot courses' to be completed by the end of week 2. The 'finalized materials' work package will start in week 3. Both work packages have zero tolerances, and finalizing the materials is dependent on feedback from the pilot courses.
During week 1, there were some problems with the pilot courses, so at the start of week 2 the team manager rescheduled the courses to week 3, and reported this in the weekly checkpoint report as the end of week 2.
Should the team manager have reported this delay previously as an issue, and why?
- A. Yes, because the work package to deliver the pilot courses was forecast to exceed its time tolerance.
- B. Yes, because a team manager should not change the scheduled order of a work package.
- C. No, because the checkpoint report for week 1 should include information on any issues that occurred.
- D. No, because the feedback from the rescheduled courses can be used in week 4 to finalize the materials.
Answer: C
NEW QUESTION # 145
Towards the end of stage 2, the stage 3 plan is being prepared. This includes the work required to promote the new courses to other training companies. In addition to the current ways of marketing the courses, the Sales Director wants to advertise in trade magazines. The likely costs involved and the opportunities it may bring have been identified.
As part of the 'update the project plan' activity, what should the project manager be responsible for?
- A. Creating the product description, with detailed quality criteria, for the magazine advertisements.
- B. Recording changes to ABC Company risk appetite as a result of using the magazine advertisements.
- C. Creating time and cost tolerances for the delivery of the magazine advertisements.
- D. Recording the effect of implementing the magazine advertisements on the overall time and cost of the project.
Answer: C
NEW QUESTION # 146
The work package to produce the 'updated corporate quality procedures' was created during stage 3. Before accepting the work package, the team manager produces the team plan and finds that the expected delivery date is unrealistic. As a result, the project manager agrees an extra two weeks to complete the work package, within the current stage tolerance. The work package is then accepted by the team manager.
Is this an appropriate application of the 'manage product delivery' process, and why?
- A. Yes, because the team manager should agree the limits within which the work is to be completed.
- B. Yes, because the team manager should set the time required to complete a work package.
- C. No, because the use of the stage time tolerance should be authorized by the project board.
- D. No, because the work package, defined by the project manager, should not be changed.
Answer: A
Explanation:
Explanation/Reference:
Managing a Stage Boundary and Closing a Project
Question Set 1
NEW QUESTION # 147
Which of the following is not a factor to consider when determining the length of a stage?
- A. How far ahead you can sensibly plan n detail
- B. The amount of resources available h the short term
- C. The amount of risk associated with the project
- D. The technical stages within the project
Answer: B
NEW QUESTION # 148
One of the senior managers of the company that is developing the 'e-learning course' has worked with ABC Company before. The team manager for the delivery of the 'e-learning course' has looked on ABC Company's intranet, but cannot find any reference to this work. The team manager has contacted the senior manager to discuss this project.
Is this an appropriate application of the 'learn from experience' principle, and why?
- A. Yes, because the team manager should actively look for useful information.
- B. No, because the senior manager should advise the team manager of any lessons.
- C. No, because every project is unique and should deliver specific business objectives
- D. Yes, because the project involves more than one organization.
Answer: A
Explanation:
Explanation/Reference:
Testlet 1
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of
£2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers - not cost-effective and very short term
A promotional calendar as a free Christmas gift - would target current and prospective customers and
the benefits would last into a second year
A series of television and press advertisements was too expensive
A direct mail shot to all customers - benefit would be short term
Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Using the Project Scenario and the additional Information provided for this question In the Scenario Booklet, answer the following question.
NEW QUESTION # 149
Who is responsible for confirming stage and project progress against agreed tolerances?
- A. Project Support
- B. Executive
- C. Project Assurance
- D. Project Manager
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 150
Which 2 statements apply to the Development skills required section?
- A. Delete entry 15 because this skill is NOT required within this project.
- B. Add 'Knowledge of Data Protection Act.
- C. Move entry 13 to Derivation because this is a source of information for this project.
Delete entry 14 because this skill is NOT required within this project. - D. Move entry 13 to Composition because the appointment of the photographer is within the scope of this project.
- E.
Answer: A,B
NEW QUESTION # 151
Checkpoint reports are being produced monthly. A week after the last checkpoint report was prepared, the team responsible for developing the 'classroom-based training materials' have realized that they will not be able to deliver the materials to the accreditor by the work package completion deadline.
Which action demonstrates application of the 'manage by exception' principle?
- A. The team manager immediately produces an exception plan to replace the current plan.
- B. The team manager raises a risk that the deadline may be missed.
- C. The team manager reports the issue in the next checkpoint report.
- D. The team manager immediately reports the issue to the project manager.
Answer: D
Explanation:
Explanation/Reference: http://prince2.wiki/Manage_by_exception
NEW QUESTION # 152
Which of the following statements describes an outcome?
- A. Something perceived as advantages by a stakeholder
- B. A measurable improvement resulting from a change
- C. A result of the change derived from using the project's products
- D. Any of the projects specialist products
Answer: C
NEW QUESTION # 153
While preparing the Risk Management Strategy, the Project Manager considered the commercial customer/
supplier environment and how this may affect the management of risk. Which approach should the
Outsourcing project adopt?
- A. Due to the sensitive nature of this project, consideration should be given to creating a separate Risk
Register to be held by MFH and the selected supplier. - B. Plan to use the selected service provider's risk management procedures.
- C. All project risks associated with the specialist deliverables should be owned by the selected service
provider.
Answer: A
NEW QUESTION # 154
Additional Information
Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed Senior Supplier for this project?
- A. Replace with 'Director of Facilities' because he supports the initiative and has many ideas about how to improve the service.
- B. Remove because she only represents the Information Technology Division.
- C. Retain because she is responsible for the design of the future Information Technology organization and working practices.
- D. Add 'Hardware Manager' because he provides computer hardware to all business functions and will be impacted by the outcome.
- E. Add 'Director of Facilities' because he is responsible for the design of the future organization, processes, systems and operation models for Facilities.
Answer: C,E
NEW QUESTION # 155
During stage 3, the operational staff that handle course bookings asked for the project scope to be increased for an online booking function. The additional product has been as it will enable them to process bookings more quickly and accurately.
Is this an appropriate application of the 'focus on products' principle, and why?
- A. Yes, because the project needs to fulfill stakeholder expectations by delivering the products required.
- B. No, because existing product descriptions provide a means to estimate effort to planning.
- C. No, because there needs to be an understanding of the products from the start of the project.
- D. Yes, because the goal is to seek opportunities to implement improvements after the life of the project.
Answer: A
NEW QUESTION # 156
Scenario
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar. It has yet to be decided which of the photographers to use.
Which 2 statements explain why the Purchasing Manager should be appointed as a Senior Supplier for this project?
- A. He is responsible for the organization's procurement activates.
- B. He is responsible for the performance of supplier contracts.
- C. He was an engineer and worked in that area before taking up his current position.
- D. He can influence the external supplier's Business Case.
- E. He is not appropriate for the role of Executive or Senior User.
Answer: A,B
NEW QUESTION # 157
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