Steps Necessary To Pass The GCP-GC-IMP Exam from Training Expert PracticeVCE
Valid Way To Pass GCP-GC's GCP-GC-IMP Exam
NEW QUESTION 24
How do you represent your organization when you contact the Genesys Cloud support team?
- A. ID
- B. Agent Name
- C. Company Name
- D. Organization ID
Answer: D
NEW QUESTION 25
Where should the WAN interface of the Edge appliance connect?
- A. A network segment that is not accessible to the public Internet.
- B. A network segment that has access to your internal LAN.
- C. A network segment connected directly to Customer Care.
- D. A network segment that has outbound access to the public Internet.
Answer: D
NEW QUESTION 26
When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?
- A. It should be connected to a different network segment that has access to your company intranet.
- B. It should be connected to a network segment that has outbound access to the public Internet.
- C. It should be connected to the same network segment that the Bridge server is on.
Answer: B
NEW QUESTION 27
Which architectural approach is used to develop a single application as a suite of small services?
- A. Monolithic Architecture
- B. Single Core Architecture
- C. Genesys Cloud Salesforce Architecture
- D. Microservices Architecture
Answer: D
NEW QUESTION 28
You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?
- A. Activity
- B. Admin
- C. Documents
- D. Chat Icon
Answer: C
NEW QUESTION 29
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?
- A. When employees have free time, they can review biographies of their peers.
- B. Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.
- C. The education information can be verified against the human resources database.
- D. The profile information can be used to keep LinkedIn information updated.
Answer: B
Explanation:
Explanation
Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.
NEW QUESTION 30
What type of trunk would you configure to connect to AudioCodes phones?
- A. Phone trunk
- B. WebRTC phone trunk
- C. External trunk
- D. Network interface trunk
Answer: A
NEW QUESTION 31
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
- A. The Base Settings
- B. The Hardware ID (MAC address)
- C. The phone name
- D. The phone model
Answer: A
NEW QUESTION 32
You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
- A. Number the documents in such a way that this one appears at the top of the list.
- B. Add a priority of "high" to this document.
- C. Make sure you name the document in a way that is easy to search for.
- D. Add meaningful tags to the document.
Answer: D
NEW QUESTION 33
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
- A. You must have Admin rights for Genesys Cloud
- B. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
- C. You must know what groups to create for the new location.
- D. You must have images of all the users located at the new location.
- E. You must have the basic profile data for the users at the new location.
Answer: A,B
NEW QUESTION 34
Which button would you click to mute yourself when on a call?
- A. Drop-down arrow
- B. Microphone
- C. Dialpad
- D. Vertical bars
- E. Phone with down arrow
Answer: B
NEW QUESTION 35
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
- A. The Base Settings
- B. The phone name
- C. The phone model
- D. The Hardware ID (MAC address)
Answer: D
NEW QUESTION 36
What type of trunk would you configure to connect to AudioCodes phones?
- A. Phone trunk
- B. External trunk
- C. Network interface trunk
- D. WebRTC phone trunk
Answer: D
NEW QUESTION 37
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .
- A. Create an Edge Group
- B. Associate the network interface
- C. Configure the Edge Connectors
- D. Configure a trunk
- E. Authenticate the Edge
- F. Create a Site
- G. Assign the Edge to a Site
Answer: C
NEW QUESTION 38
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?
- A. Groups
- B. People
- C. Workspaces
- D. Queues
Answer: B
NEW QUESTION 39
What additional functionality does Communicate brings to Genesys Cloud?
- A. Call center features such as ACD and scripting.
- B. Directory capabilities, such as advanced search, profiles, and keyword searching.
- C. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- D. Knowledge base features, such as FAQs and Communities.
Answer: D
NEW QUESTION 40
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
- A. Admin > Account Settings > Organization Settings
- B. Admin > Account Settings > Organization Settings > Settings
- C. Admin > Account Settings > Organization
Answer: B
NEW QUESTION 41
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You cannot view either type of log file.
- C. You can view both protocol and media capture logs.
- D. You can view protocol capture logs but not media capture logs.
Answer: A,C
NEW QUESTION 42
How many categories of routing are there in a Call Route under the Call Routing page?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 43
Where can you add the preconfigured settings of the phones?
- A. Admin > Telephony > Phone Management > Calls
- B. Admin > Telephony > Phone Management > Base Settings
- C. Admin > Telephony > Phone Management > Phones
Answer: B
NEW QUESTION 44
Select all the sections for the standard profile page. (Choose five.)
- A. HR
- B. Contact Information
- C. Skills & Certifications
- D. Relationships
- E. General
- F. Contact
- G. Languages
Answer: A,B,C,D,E
NEW QUESTION 45
What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?
- A. Base Settings
- B. IP Phone Templates
- C. Managed IP Phones
- D. Default Station configuration
Answer: A
NEW QUESTION 46
You must work closely withbefore completing configurations for external SIP trunks.
- A. The Resource Center
- B. Your designated contact
- C. Your carrier
- D. Genesys
Answer: C
NEW QUESTION 47
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)
- A. Gateway
- B. WebRTC
- C. SIP
- D. Outbound Proxy
Answer: B,C
NEW QUESTION 48
What additional functionality does Communicate brings to Genesys Cloud?
- A. Knowledge base features, such as FAQs and Communities.
- B. Call center features such as ACD and scripting.
- C. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- D. Directory capabilities, such as advanced search, profiles, and keyword searching.
Answer: C
NEW QUESTION 49
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