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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 2: Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Fine-tuning timeline and dependencies - Tailoring standard settings |
| Topic 3: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 4: Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Topic 5: Reporting and Analytics | 8%-12% | - Interactive dashboards - Excel integration with reports - Custom report components |
| Topic 6: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 7: Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
| Topic 8: User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Topic 9: Lead and Opportunity Management | 8%-12% | - Lead distribution and qualification - Revenue scheduling and sales stages - Opportunity creation and buying center |
| Topic 10: Data Migration and Integration | >12% | - Data migration templates and workbench - Troubleshooting migration issues - Pre-packaged integration scenarios |
| Topic 11: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 12: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
A) Ensure the project team includes functional and technical resources.
B) Determine the number of custom fields early in the project.
C) Prepare for manual data migration early in the project.
D) Configure pre-packaged integration content.
E) Ensure the project team has administrative access rights.
2. For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?
Please choose the correct answer.
Response:
A) SAP ERP
B) SAP CRM
C) SAP Commerce
D) SAP Marketing
3. You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) URL mashup
B) Data mashup
C) HTML mashup
D) Custom mashup
4. In which of the following dimensions can you define the sales target plan?
There are 2 correct answers to this question.
Response:
A) Sales Unit
B) Product List
C) Employee
D) Account Team
5. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A) Select an image option when you print the form.
B) Configure the fine tuning activity.
C) Activate the scoping element
D) Add printing as a predefined task in Activity Plans.
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A,C | Question # 5 Answer: C |
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