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What is the duration of the 3300 Exam
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Passing Score 70%
- Length of Examination: 90 minutes
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How much 3300 Exam Cost
The price of the 3300 exam is $125 USD.
Reference: https://downloads.avaya.com/css/P8/documents/100142082
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The Avaya Aura Contact Center Administration 3300 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Avaya Aura Contact Center Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Contact Center Administration 3300 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Contact Center Administration 3300 Exam then he should take this exam.
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Avaya 3300 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting & Statistics | 10% | - Report generation and customization - Key performance indicators - Real-time and historical reporting |
| Topic 2: Maintenance & Troubleshooting | 20% | - Routine system monitoring and health checks - Common faults and resolution procedures - Logs, traces, and diagnostic tools |
| Topic 3: Service Creation & Scripting | 20% | - Variables, expressions, and intrinsics - Service Creation Environment (SCE) fundamentals - Script design, testing, and deployment |
| Topic 4: Configuration & Administration | 30% | - Access and partition management - Call routing and CDN configuration - Agents, agent groups, and skillsets configuration - Contact Center Manager Administration (CCMA) navigation |
| Topic 5: System Architecture & Components | 20% | - Protocols and integration points - Avaya Aura Contact Center (AACC) architecture - Core components: CCMA, CCM, Media Server, Communication Manager |
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