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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supplies and Consumables | - Original HP supplies value
|
| Customer Needs and Sales Fundamentals | - Identifying customer requirements
|
| HP Imaging and Printing Portfolio Fundamentals | - Overview of HP printing solutions
|
| HP Services and Solutions Overview | - Security and sustainability
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
What are the advantages of in-house color printing compared to color printing that is outsourced to a print shop? (Select three.)
- A. It is inexpensive and easy to do complex document finishing in-house.
- B. It is simple to add metallic toners and embossing when printing in-house.
- C. It is easier to target specific customers in personalized ways.
- D. Printing can be done quickly since there is no set-up or lead time required.
- E. Since customer and market data is static, large numbers of documents can be printed.
- F. Smaller quantities of documents can be printed as needed.
What is the result of implementing an infrastructure-oriented HP solution?
- A. Any hardcopy device can be connected to the LAN without problems.
- B. An optimized foundation supports a stable, adaptable, and efficient platform.
- C. This type of solution only works if the customer is tightly integrated with suppliers and customers.
- D. Only HP devices are supported as active devices.
Why does HP continue to lead the imaging and printing industry? (Select two.)
- A. product reliability
- B. broadest product portfolio
- C. marketing expertise
- D. more printing formats
- E. less expensive products/services
Which phrase describes real-world performance?
- A. the movement of a print job through the network
- B. the total printing process, from clicking Print, to a finished page in the output bin
- C. the ability of a printer to collate and staple without jamming
- D. the total cost of ownership, including memory and accessories
At what percentage does the use of color in printed communication increase readership?
- A. 75%
- B. 100%
- C. 25%
- D. 50%
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