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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Experience Personalization | - Audience targeting and segmentation - Salesforce CMS integration - Content personalization strategies |
| Analytics and Optimization | - Adoption and performance metrics - Experience Cloud reporting and dashboards |
| Experience Cloud Fundamentals | - Use cases and business value of Experience Cloud - Experience Cloud licensing and capabilities |
| Security and Access | - Profiles, permission sets, and roles in Experience Cloud - User authentication and login methods - Sharing models and data visibility |
| Experience Site Configuration | - Templates and branding - Site creation and setup - Navigation and structure configuration |
| Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
A) CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
B) CK should provision and activate CDN in those regions where traffic is low
C) CK should provision and activate CDN in those regions where traffic is high.
D) CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
2. Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
A) Help Center
B) Partner Central
C) Customer Account Portal
D) Build Your Own
3. Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
A) Create a permission Set
B) Select the profile for a given experience
C) Select a permission pot for a given experience
D) Edit the applicable user profile
4. The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, Asper the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers
A) Customer portal members gain theability to provide badges to other members.
B) Default point system and set of reputation levelsbecome available.
C) Chatter influence is removed from the Contribution section on the Profile page.
D) Inactive and active members are assigned default reputation points.
5. A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web.
What could be the possibleissue here?
A) The manager has been given the Manage Customer Users permission.
B) The manager has been given the Manage Profiles and Permission Sets permission.
C) The manager has been given the Manage User permission.
D) The manager has been given the Manage External Users permission.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: B,D | Question # 5 Answer: C |

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