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NEW QUESTION # 34
Northern Trail Outfitters (NTO) has a multi-step selling process; every sales stage coincides with a step in this process. The first step is preliminary qualification in which opportunities should not contribute to NTO's forecast.
Which two methods should be used to ensure these conditions are met? (Choose two.)
- A. Assign 0% probability to the first sales stage.
- B. Configure the first stage with the omitted forecast category.
- C. Override the forecast to be $0 for first stage opportunities.
- D. Instruct sales users to enter $0 for the opportunity amount.
Answer: A,B
NEW QUESTION # 35
Universal Containers is growing its international business. Domestic account executives believe that the standard price book has become difficult to use because there are too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for account executives?
- A. Use separate product catalogs for domestic and international customers.
- B. Update the product naming conventions to include the currency in the product name.
- C. Create product families to enable users to filter by continent and country.
- D. Use custom price books for domestic and international customers.
Answer: D
Explanation:
* Using custom price books for domestic and international customers is the best way to improve usability for account executives who find the standard price book difficult to use because of different currencies and country-specific product variations. A price book is a list of products and their prices that account executives can use when creating opportunities. A custom price book is a price book that can be created and customized by users based on their needs and preferences. By using custom price books for
* domestic and international customers, account executives can easily select the appropriate price book for each opportunity based on the customer's location, currency, and product requirements.
NEW QUESTION # 36
Nothern Trail outfitters (NTO) consumer business has grown to more than 500,00 contacts. NTO stores all individual consumer contacts under a single account called 'Consumer'. Mass uodates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. Which two actions should be recommended to improve performance?
- A. Remove the account assignment for all contacts
- B. Enable person accounts and migrate the contact data
- C. Add an index to the account field on the contact object
- D. Ensure that no single account has more than 10,000 contacts
Answer: B,D
NEW QUESTION # 37
Service Reps at Universal Containers complain that the Case Feed in the Lightning Service Console has too many entries and is hard to use. Which option should a Service Consultant recommend to improve the Case Feed usability?
- A. Case Feed Private Sharing to hide entries
- B. Use Compact Case Feed to hide entries
- C. Use case feed Filters to organize entries
- D. Use Comments instead of Case Feed entries
Answer: C
NEW QUESTION # 38
Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
- A. Create different record types and sales processes for each line of business, and assign different stages to each page layout.
- B. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
- C. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
- D. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
Answer: C
NEW QUESTION # 39
Cloud Kicks has enabled quotas in collaborative forecasts.
In which three ways can the quotas be managed for all users in forecast hierarchy?
Choose 3 answers.
- A. Upload quotas using API
- B. Setup -> Forecast Settings -> Configure
- C. Setup -> Quotas -> Forecast Quotas
- D. Add/update quotas using the Data Import Tool
- E. Add/update quotas using DataLoader
Answer: A,B,E
NEW QUESTION # 40
Universal Containers is using Salesforce and has set up a private sharing model. Sam is a sales executive who reports to John, a sales manager.
Sam has ownership of the ABC Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities.
Which statement is about data visibility is true?
- A. John and Sam can see all of the same data
- B. John can see all of Sam's data
Answer: B
NEW QUESTION # 41
Cloud Kicks has just completed its initial Sales Cloud Go-Live. Cloud Kicks leadership wants to target users who are not yet using the new application.
Which method should the Consultant recommend to determine these users?
- A. Use the Lightning Usage app.
- B. Track logins in a spreadsheet.
- C. Run a Mobile Login report.
- D. Run a report on Users Never Logged In.
Answer: D
NEW QUESTION # 42
Universal Containers has a lead qualification team that qualifies and converts leads into opportunities. During
lead conversion, the new opportunity must be assigned to the account owner. Which solution should a
consultant recommend to meet this requirement?
- A. Create a workflow on the opportunity.
- B. Create an assignment rule on the opportunity.
- C. Create a trigger on the opportunity.
- D. Create an assignment rule on the account.
Answer: C
NEW QUESTION # 43
CORRECT TEXT
How do you 'manage the funnel'?
Answer:
Explanation:
Ensure
there is a sales methodology that supports the opportunitymanagement processEnsure that there is visibility of the forecast; consider customizable forecasting
NEW QUESTION # 44
Which prerequisite should the consultant consider before enabling Opportunity Splits?
- A. Add customized split types to opportunities.
- B. Ensure open opportunities are owned by active users.
- C. Enable Opportunity Teams and confirm the owner is a team member.
Answer: C
Explanation:
Before enabling Opportunity Splits, it is essential to ensure that Opportunity Teams are enabled and that the opportunity owner is a team member. Opportunity Splits rely on the Opportunity Teams feature to function correctly, as splits are allocated among team members. Ensuring that the opportunity owner is part of the team guarantees that the splits are appropriately assigned and managed. This prerequisite is critical to setting up and using Opportunity Splits effectively.
NEW QUESTION # 45
What is a recommended way to migrate data from an external system while ensuring that the data adheres to data quality rules established for the Salesforce org?
- A. Upload the data into Salesforce and then run data cleansing tools.
- B. Cleanse the dataoutside of Satesfbrce and then migrate the data.
- C. Use the Salesforce import wizard to load and cleanse the data.
- D. Use the Salesforce data loader to load and cleanse the data.
Answer: B
NEW QUESTION # 46
Universal Containers (UC) has launched Salesforce Chat and staffed its contact center with agents to chat with website visitors who ask questions about commercial containers. When UC used to outsource its contact center work, reports from the vendor showed that about 15% of chat conversations would result in a new lead.
Management wants better visibility into Chat's influence on lead creation in order to continue the program.
How can the consultant provide the insights UC needs to justify using Chat with internal contact center staff?
- A. Install the Chat (Live Agent) Dashboard package from the AppExchange. Add a chart to the dashboard to show the number of agent chats associated to new leads compared to the total number of agent chats for the period.
- B. Create a lead report that identifies the number of new leads with the lead source "Chat".
- C. Ask the marketing department to provide the program with Google Analytics data for the commercial containers web pages.
- D. Add a custom field on the Chat Transcript object so agents can check a checkbox when a conversation results in a new lead. Create a report using the custom field.
Answer: D
NEW QUESTION # 47
Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers
- A. Deploy after the Salesforce Release.
- B. Deploy before the Salesforce Release
- C. Test new configurations in a Non-preview Sandbox
- D. Test new configurations in a Preview Sandbox.
Answer: A,D
NEW QUESTION # 48
What are the benefits of territory management? Choose 3 ANSWERS
- A. Ability to include opportunity in more than one record.
- B. Support to complex and frequently changing sales organization
- C. Ability to expand private sharing model using account criteria(Missed)
- D. Ability to generate account-sharing rule based on territory membership
- E. Support for multiple forecast per user based on territory membership
Answer: B,C,E
NEW QUESTION # 49
Universal Containers has just enabled advanced currency management. The Vice President (VP) of Asia Pacific Sales wants to view currency in opportunity revenue reports in both the corporate currency of USE) and the relevant country's currency. The VP of Asia Pacific Sales uses USE) as the default currency.
What solution should a consultant recommend to meet this requirement?
- A. Create a dashboard and a dashboard filter to only display Asia Pacific currencies.
- B. Create a dashboard and set the display currency to show all currencies for Asia Pacific.
- C. Create an opportunity revenue report and include the amount and converted amount values.
- D. Create an opportunity revenue report for each country and use a Joined report to display values.
Answer: C
NEW QUESTION # 50
What solution would you recommend to track the quantity and quality of leads that are passed from marketing to sales within UP? Choose two answers
- A. Create a custom report to calculate leads created per calendar year
- B. Create a custom report to calculate lead conversion ratio
- C. Create a custom report to calculate percentage of dead leads
- D. Use a standard report to calculate the number of leads by lead source
Answer: B,C
NEW QUESTION # 51
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Salesforce Sales-Cloud-Consultant Certification Exam is designed for individuals who are interested in becoming Salesforce Certified Sales Cloud Consultants. Salesforce Certified Sales Cloud Consultant certification exam is designed to test the candidate's knowledge and skills to implement Salesforce Sales Cloud solutions for businesses. Sales-Cloud-Consultant exam covers a wide range of topics, including sales process management, sales forecasting, account and contact management, opportunity management, and sales data analytics.
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