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  • Passing Score: 62%
  • Length of Examination: 105 minutes
  • Format: Multiple choices, multiple answers
  • Number of Questions: 60

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Sales-Cloud-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Sales-Cloud-Consultant exam dumps will include the following topics:

Industry Knowledge: 7%

  • Explain the factors that influence sales metrics, KPIs, and business challenges.
  • Describe common sales processes and key implementation considerations.
  • Describe the common marketing processes and key implementation considerations.

Implementation Strategies: 12%

  • Given a scenario, determine appropriate sales deployment considerations.
  • Given a scenario, measure the success of a Sales Cloud implementation project.
  • Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).

Sales Cloud Solution Design: 21%

  • Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
  • Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
  • Explain the capabilities, use cases, and design considerations for Enterprise Territory Management.
  • Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
  • Explain the capabilities, use cases, and design considerations when implementing Orders.
  • Explain the capabilities, use cases, and design considerations of the Salesforce Mobile app pertinent to the sales process.
  • Describe the implementation considerations when designing a sales process. (validation rules,automation, record types, page layouts, and triggers).
  • Given a scenario, identify an appropriate approach when designing the lead conversion process.
  • Given a scenario, determine when it is appropriate to include custom application development or - third-party applications.
  • Given a scenario, analyze customer requirements to determine an appropriate solution design - considering capabilities, limitations, and design trade-offs.

Marketing and Leads: 8%

  • Given a scenaio, recommend appropriate methods for lead scoring and criteria for lead qualification.
  • Explain the best practices for managing lead data quality.
  • Explain how marketing capabilities support the sales process.
  • Describe the best practices for using lead automation tools and campaign management.

Account and Contact Management: 13%

  • Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc.
  • Given a scenario, explain the use cases and implications for implementing person accounts.
  • Given a scenario, explain when to use third-party data enrichment tools.
  • Explain the various methods for establishing relationships between Accounts and Contacts.
  • Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, - reporting).

Opportunity Management: 13%

  • Describe the implementation considerations of multi-currency and advanced currency management on - Opportunities.
  • Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, - Price, Books, Quotes, and Contracts.
  • Given a set of requirements, determine how to support different sales process scenarios for an - Opportunity.
  • Given a scenario, determine the relationships between sales stages, forecast, and pipeline.
  • Given a set of requirements, determine the appropriate forecasting solution.

Sales Productivity: 9%

  • Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
  • Identify use cases and considerations for using email and productivity tools.
  • Given a scenario, identify the appropriate mobile solution to improve sales productivity.
  • Describe the use cases and best practices for using Chatter.

Sales Cloud Analytics: 9%

  • Given a scenario, determine permissions and access to Reports and Dashboards.
  • Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution.
  • Describe the implementation considerations of multi-currency and advanced currency management on - reports and dashboards.

Integration and Data Management: 8%

  • Given a scenario, analyze the implications and design considerations of large data and transaction volumes.
  • Explain the use cases and considerations for common Sales Cloud integrations.
  • Explain the use cases and considerations for data migration in Sales Cloud.
  • Explain how integration facilitates the exchange of data between Salesforce organizations.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201

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